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    SolarWinds Network Engineer SME - Virginia, United States - Avyanna Technologies

    Avyanna Technologies
    Avyanna Technologies Virginia, United States

    1 week ago

    Default job background
    Description
    Make a difference for national security by joining a team of dedicated IT professionals who will
    sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). Join our dynamic team and contribute to the cutting-edge work of the DHARA team. Based in

    Quantico, VA , this role requires an

    Active Secret Clearance .

    This position requires reporting onsite at the customer location in Quantico, VA three (3) times per week.
    Job Description
    Serve as the Subject Matter Expert (SME) on SolarWinds and other Open-Source Monitoring products
    Oversee the daily SolarWinds execution and maintain an expert view of the current SolarWinds State of Operations
    Configure SolarWinds to meet the specific needs of the organization
    Use SolarWinds to monitor the performance and availability of network and systems
    Update and maintain the SolarWinds platform to ensure it is running smoothly and efficiently
    Provide training and support to other users on the proper use of SolarWinds
    Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds
    Act as Point of Escalation for any critical outages of the SolarWinds Monitoring System, including but not limited to resolving availability issues, restoration of failed systems, and invoking disaster recovery procedures, during BCP

    invocation
    Provide mentoring and coaching to Level 1 and Level 2 engineers
    Participate in team reviews

    Service improvements/enhancements by way of Service Improvement Plans, which include, but are not limited to automation of routine activities, optimization of resources.

    Participate in capacity planning and capacity improvements
    Provide Tier 3 Level Support on tickets escalated by level 2 engineers
    Keep stakeholders updated through SOP, on business-critical incidents
    DCSA One IT Position Description (PD)

    Required Qualifications:
    BA/BS
    Fourteen (14) of more years of experience
    IAT Level II, Certification in one of the following areas, CCNA Security, CSA+, GICSP, GSEC, Security+ CE,

    SSCP
    Extensive knowledge and be practiced in SolarWinds

    Required Skills:
    Running

    Disaster Recovery


    SME
    Escalation

    Mentoring

    Reviews

    Optimization

    Coaching

    Automation

    Availability

    Security

    Planning

    Training

    #J-18808-Ljbffr
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