Bar Back - Auburn, United States - The Hotel at Auburn University

Description

Job Description

We pay approximately 55% of our employee's benefits.
Complimentary meal for every shift worked

Job Title: Bar Back

Department: Piccolo

Reports To: Restaurant General Manager

Job Overview:

Piccolo is Auburn & Opelika's only true jazz lounge - a tucked-away retreat for specialty cocktails, live jazz, blues and soul music. The club-style lounge features an eclectic menu of small bites and an extensive wine list plus a great selection local and regional craft beers. Piccolo is an ideal spot for date nights, girls' nights or an after-dinner cocktail, with table service and Auburn's best wine list featuring an impressive selection of wines from across the globe.

Duties:

· Assist the bartenders and cocktail servers by greeting guests and offering beverages when they are assisting other guests

· Stock, fill, and provide guests with bar snacks upon orders being placed

· Assist bar team with clearing china, glassware, and silverware

· Clean and polish glassware throughout the shift to ensure the inventory stays stocked throughout each shift

· Assist bartenders with restocking beverages and supplies throughout each shift

· Carrying dirty dishes from the dining room to stewarding area as needed, using a tray at all times without stacking glassware or dishes in order to limit breakage

· Answer questions about our food, beverages and other restaurant functions and services

· Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information

· Be available to perform lateral service as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

· Monitor and observe guest's experience; ensure guests are satisfied with the food, beverages and service; anticipate and respond promptly and courteously to any requests

· Communicate effectively with front of house and back of house team members to ensure a highly executed food and beverage experience

· Have a comprehensive knowledge and ability to answer questions about our food, beverage, and overall lounge, restaurant and hotel offerings

· Perform mise en place, opening and closing side work for daily service based on business levels expected

· Always maintain a neat and clean work environment; ensure overall bar and lounge ambience is maintained throughout each shift

· Oversee our guests' experience following Piccolo's and IHP's standards of service

Working Conditions:

· Be able to safely lift and easily maneuver multiple plates of food and carry bus tubs frequently weighing up to 25 pounds

· Considerable repetitive motion of hands, wrists, shoulders and back is required

· Workplace is a fast paced environment with considerable movement throughout the shift; requires standing and walking 95% of the workday

· Team members must have a flexible work schedule and ability to work nights, weekends and holidays

Qualifications

· Previous hospitality experience preferred

· Upon selection able to complete the Responsible Vendor course for all team members 18 years old and above

· A basic knowledge of food & beverage procedures and functions

· Possess basic math skills and can handle money and operate a point-of-sale system

· Positive Attitude