Director, IT Service Desk - Atlanta

+Job summary · The Atlanta Public School System is seeking the services of multiple Service Desk Analysts to provide direct first-line level 1 service desk support to APS schools and administrative locations.Monitor telephone system and take calls from APS users · +3+ years' work ...

A leading law firm is seeking an experienced Service Desk Manager to lead, develop, and evolve its IT support function. · This position blends people leadership with service management and technology transformation. ...

The Service Desk Technician role will provide technical assistance to end users in an efficient and accurate manner. Service Desk Technicians provide front-line support for the daily operations of Eclipse Customers (s) via desk side and remote support. · ...

Experienced Service Desk Supervisor is needed to join the Firm's Technology department. · Provide first level supervisory support and direction to Service Desk Staff · ...

We have the opportunity for an experienced Service Desk Supervisor to join the Firm's Technology department. · The position oversees first-responder assistance to end-users, escalated incidents from the Help Desk, and may require after-hours, weekends, and holidays for emergencie ...

We are seeking a qualified Service Desk Coordinator to join our family Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first Not only do we offer an education second to none we also make time for p ...

We have the opportunity for an experienced Service Desk Supervisor to join the Firm's Technology department.The Service Desk Supervisor is responsible for the first level supervision of the 24/7 365 IT Service Desk, delivering technology support over phone and email to all Ogletr ...

This position is responsible for providing Tier 1 service desk support for creating tickets and documenting steps to resolve incidents. · Diagnose and resolve client level issues using ITIL practices. · ...

At Eclipse Networks, we're not just an MSP; we're a solid team that's all about collaboration and growth. Here, every opinion matters, and every team member makes a big impact. · Provide front-line technical support by utilizing phone and remote management platforms for effective ...

A highly respected professional services organization in Atlanta is seeking an End User Experience Supervisor to lead and transform its IT Service Desk function.This is a hands-on leadership role for someone who thrives at the intersection of ServiceNow ownership service excellen ...

The Director, IT Service Desk is responsible for leading the enterprise Service Desk function that supports store operations, · corporate offices, distribution centers, · and digital commerce environments. · Lead_a_multi-channel_support_model_(phone,_chat,_self-service,_automatio ...

InspiteGlobalislookingforaServicesDeskSpecialisttosupporta largetUniversitysysteminAtlanta,GAThiscandidatewillbejoiningtheServicedeskteamasanAnalystwithanAccount.Thecandidatethisinrolewillbehandling supportviaphone,chatchandtickets. · ...

The Director IT Service Desk is responsible for leading the enterprise service desk function that supports store operations corporate offices distribution centers and digital commerce environments This role owns the Tier 1 support experience drives service quality stability and c ...

The Director, IT Service Desk is responsible for leading the enterprise Service Desk function that supports store operations, corporate offices, distribution centers, and digital commerce environments. · This role owns the Tier 1 support experience, drives service quality, · stab ...

This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. · Track user support calls and responses in the Firm's ticket tracking software. · ...

The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity standards. · This role entails offering timely, dependable, and precise information to customers while ensuring clear and effective communication is mai ...

We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price. · Working with Business Stakeholders (CFSD and Other CBS desks) and Product owner to elicit and analyse business requirements · ...

The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and network issues.This role serves as an escalation point for Level 1 analysts and works closely with other IT teams to ensure timely re ...

This is a Service Desk Agent role receiving and triaging incoming contacts. · ...

We are looking for an experienced Customer Support Expert who can provide tools and support to our customers to improve their experience.As a Service Desk Analyst, you will be the first line of contact with our internal customers and responsible for all aspects of IT support. · ...