- Welcomes all patients and visitors.
- Answers and directs all calls to appropriate departments and staff members.
- Triage patient calls to determine path to action regarding scheduling needs.
- Collects full, complete, and accurate insurance information
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Assists with incoming and outgoing patient referrals.
- Have working knowledge of all providers within our practice in order to fill schedules based on business needs
- Comforts patients by anticipating anxieties and answering questions
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Contributes to team effort by accomplishing related results as needed.
- Medical Insurance Plans
- Vision Insurance Plan
- Dental Insurance Plan
- 401K Contribution
- Life Insurance
- Sick, Vacation, and Holiday Pay
- Certification Opportunities
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Bilingual Medical Receptionist - San Luis Obispo, United States - California Retina Consultants
Description
Job Description
Job DescriptionApply Here:
Medical Receptionist
Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you
Your Responsibilities
Benefits