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San Luis Obispo

    Bilingual Medical Receptionist - San Luis Obispo, United States - California Retina Consultants

    California Retina Consultants
    California Retina Consultants San Luis Obispo, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Apply Here:

    Medical Receptionist

    Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you

    Your Responsibilities

    • Welcomes all patients and visitors.
    • Answers and directs all calls to appropriate departments and staff members.
    • Triage patient calls to determine path to action regarding scheduling needs.
    • Collects full, complete, and accurate insurance information
    • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    • Assists with incoming and outgoing patient referrals.
    • Have working knowledge of all providers within our practice in order to fill schedules based on business needs
    • Comforts patients by anticipating anxieties and answering questions
    • Ensures availability of treatment information by filing and retrieving patient records.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff.
    • Protects patients' rights by maintaining confidentiality of personal and financial information.
    • Contributes to team effort by accomplishing related results as needed.

    Benefits

    • Medical Insurance Plans
    • Vision Insurance Plan
    • Dental Insurance Plan
    • 401K Contribution
    • Life Insurance
    • Sick, Vacation, and Holiday Pay
    • Certification Opportunities

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