Dir, AWS Customer Data - Seattle, United States - Amazon

Description

Interested in disrupting the way the world's organizations think about and engage their most valued assets - their customers and citizens? This is an opportunity to enable businesses to provide the best customer experiences and most effective engagement, all while protecting consumer privacy.

AWS Apps is delivering the data and analytics services companies need to understand their exiting customers, securely collaborate with partners, and reach new audiences.

Today products such as Amazon Connect, AWS Clean Rooms, and AWS Entity Resolution, attract a passionate and fast-growing customer base ranging from startups to enterprises.

As companies find that their customer data is mission critical, AWS will continue to deliver game-changing technology and services that are broadly applicable across workloads ranging from health science, advertising, marketing, sales, fintech, customer service, and many others.

Join the ground floor of this innovative area that is both highly valuable today, and will be strategic to nearly every business moving forward.

AWS Clean Rooms helps companies and their partners more easily and securely analyze and collaborate on their collective datasets—all without sharing or copying one another's underlying data.

With AWS Clean Rooms, customers can create a secure data clean room in minutes and collaborate with any other company on AWS to generate unique insights about advertising campaigns, investment decisions, and research and development.

AWS Entity Resolution enables customers easily match, link, and enhance related consumer, product, business, or healthcare records stored across multiple applications, channels, and data stores.

Customers can use flexible and configurable rules, machine learning, or data service provider matching techniques to optimize their records based on their business needs.

Amazon Connect Customer Profiles provides automated experiences with real-time access to up-to-date consumer info to personalize each consumer interaction.

These services are the building blocks for enterprises and businesses to start using their data across various aspects of their consumer journey, and collaborate with their business partner companies to enhance their first party data sets producing business useful insights in a consumer privacy safe environment.

With these collaborations, companies can enhance their consumer insights by bringing together disparate data from across engagement channels and partner datasets to form a 360-degree view of their individual consumers.

For example, companies can collaborate with advertising and marketing partners to improve campaign planning, activation, and measurement, and offer better, more relevant consumer experiences.

They can collaborate to securely accelerate the development of new products, technologies, and programs that rely on datasets across multiple companies.

Key job responsibilities

Job Summary

The AWS Applications team is seeking a Director of AWS Customer Data & Advertising, a highly visible leadership role with a growing portfolio of products.

This senior leader will drive broad industry transformation and game changing business outcomes on AWS.

This leader well join a collaborative organization with diverse backgrounds, start-up creativity, and an enduring curiosity and tenacity to make the world a better place for our customers and the world at large.

The ideal candidate should have experience in customer data, big data analytics, data lakes, data privacy, and strength in data-related infrastructure concepts.

In addition to a strong ability to lead multi-functional service teams and deep technical knowledge, the ideal candidate should thrive in a fast-paced, start-up like environment, be passionate about solving ambiguous problems with an aptitude to prioritize the right aspects of the business strategy for these related products across many enterprise industry verticals.

The ideal candidate also exhibits understanding of consumer data privacy challenges in relevant industries such as advertising and marketing, financial services, as well as health care and life science, and the relevant industry trends.

They should have a good understanding of the trends in the consumer data, consumer data privacy and knowledge and interest in the evolution of relevant industries such as health sciences or marketing and advertising technology as a result.

Key job responsibilities

A successful candidate will have built and scaled high performing development and engineering teams, be familiar with operational best practices, be dedicated to diversity and inclusivity, be versed in Cloud and Data systems, and have world class business acumen to be stubborn about the long-term vision, flexible on the implementation details, and clever in driving short term, incremental results.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA | Seattle, WA, USA

Basic Qualifications

Bachelor's degree and/or Master's degree in Computer Science

12+ years of industry experience of increasing responsibility running engineering teams

Strong knowledge of systems architecture, loosely coupled and distributed systems for massive scale

Prior leadership experience managing a number of development teams concurrently as well as multiple, competing priorities simultaneously

Multidisciplinary experience overseeing software development, program/project management and QA

Experience with solving and operating business solutions requiring high availability, high scaling, low latency

Proficiency in system-level design, and experience with web services and service oriented architectures; Candidates must think at scale

Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems.

Candidates must be creative, flexible and self-motivated.

Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills

Preferred Qualifications

Experience architecting and operating large scale systems

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $264,100/year in our lowest geographic market up to $350,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.