No more applications are being accepted for this job
- Experience level: Manager
- Education: High School (required)
skills: - Technical Support
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Technical Support Associate Analyst - Tempe, United States - Randstad USA
Description
job summary:Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply
We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
location: Tempe, Arizona
job type: Contract
salary: $ per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Installs, configures, troubleshoots, and repairs Windows desktop and laptop computer systems, peripheral equipment and production printers. Escalates unresolved issues in a timely manner. Configures and maintains Windows standard applications and networking software, diagnosing and solving hardware and software problems.
- Delivers exceptional customer service, proactively setting expectations with customers and following up appropriately. Manages service request queues and resolves daily hardware and software service and support requests. Adheres to established service level goals. Thoroughly document work performed in ticketing system.
- Schedules installations/ upgrades and provides system maintenance in accordance with IT procedures. Works on site specific department projects and/or sub-projects Works under own initiative, prioritizes own work, and meets agreed timelines.
qualifications: