Site Reliability Developer 2 - Herndon, VA, United States - Oracle Corporation

Description

Job Description This position requires an active TS/SCI w/Poly Security Clearance
Are you someone with a passion for taking on big challenges? Are you interested in large-scale, highly distributed systems? If so, then Oracle's Cloud Infrastructure team is for you
We're looking for Site Reliability Engineers (SRE's) to help build highly distributed systems, platform services and tools for a highly distributed multi-tenant cloud environment at massive scale
The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment
OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges

This is a key role within the OCI CASO (Customer Advocacy & Service Onboarding) team with a strong emphasis in bringing new services and solutions to our customers that support their diverse and unique cloud needs.

We are looking for strong SRE's to take on the challenge of engineering infrastructure solutions for scale and performance while providing strong guarantees of availability to our customers
Your team will have diverse expertise in systems, networking, and software development to provide the stability, performance, and reliability our customers need
You will build tools to address hard operational problems while enabling our service developers to remain agile and deliver feature changes
You will deliver the solutions that directly contribute to our customer's success
A SRE will spend a significant amount of their time performing \"ops\" related work to include maintaining services and troubleshooting production issues as well as service on-call
When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation
The ideal SRE candidate is a proficient programmer who has a large breadth of knowledge and experience in areas such as networking, internet protocols and Linux systems
Our SREs are close partners with service owners in all aspects of service operations and ownership
We have a strong culture of innovation, collaboration and teamwork inspired by the DevOps philosophy
This role will support Oracle's government customers

Career Level - IC2 Responsibilities Responsibilities:

• Partner with feature teams to onboard new services into our cloud environments
• Build systems to address hard operational problems such as automation, provisioning/deployment, security, scaling, availability, and resiliency - while enabling our service developers to remain agile and deliver feature changes.
• Work comfortably in a collaborative, agile environment that values simplicity and usability as well as security.
• Practice sustainable incident response and drive root case analysis.
• Take an active role in the definition and evolution of standard practices and procedures for our team and organization.
• Deliver solutions that directly contribute to our customer's success.
• Managing and triaging tickets

Driving prioritization and execution of work based on impact.

• Work in concert with service developers to evolve systems/products for better scalability, reliability, and development velocity.
• Drive new runbooks to help reduce mean triage time of incidents

Prioritize and automate high hit count runbooks

Minimum Qualifications:

• Possess and maintain active TS/SCI w/Poly Security Clearance.
• BS degree in Computer Science or related technical field involving coding or equivalent practical experience.
• Proficient with writing services/task automation in Python, Bash, Ruby, Perl, JavaScript, or Java
• Proficient with communication skills (writing, organization, learning exchange)
• Familiarity with core protocols (DNS, DHCP, HTTP, TCP)
• Deep knowledge of Linux internals and host-based networking
• Expert Linux/Unix performance and stability troubleshooting skills
• Familiarity with configuration management solutions such as Chef, Puppet, etc.
• Experience with devising, managing, and extending monitoring solutions for large scale environments.
• Experience in database management (Oracle DB, MYSQL, Postgres)
• Experience in shared file systems (Gluster, ZFS, etc.)
• Systematic problem-solving approach, strong communication skills, a sense of ownership and drive
• Deep understanding of service metrics and alarms through the development of dashboards, service KPIs, alarming systems
• Experience working in an operational environment with mission critical tier one services with associated on-call duty
• 5+ years managing large scale, highly distributed, services infrastructures
• 2+ years managing host virtualization technologies (KVM, Containers, Docker, etc.)

Preferred Qualifications

• Proficient in coding complex, distributed systems using Python, Ruby, Java, or C/C++
• Deep knowledge of Networking (TCP, UDP, DNS, DHCP, IPSec)
• Deep focus on building secure Internet facing systems and services in hostile environments
• 3+ years of experience in production software development with Agile methodologies
• 3+ years managing host, network, or storage virtualization technologies
• Expert troubleshooting skills
• Expert fleet automation and management solutions