Financial Contact Center Representative - Las Cruces
1 month ago
Job summary
We're looking for skilled professionals who are committed to delivering exceptional service to our customers, employees, and communities.In this role, you will engage directly with banking customers providing information on products and accounts,
This position supports customer service for bank customers.
This role requires you to interact with hundreds of customers each week across the country to resolve support issues
- Handle inbound calls,
- Understand customer needs ,
- Escalate complex issues ,
- Ensure first-call resolution through active listening
Job description
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