Customer Experience Associate FT (81680) - New York - Asphalt Green Inc

    Asphalt Green Inc
    Asphalt Green Inc New York

    2 days ago

    Description

    Customer Experience Associate FT

    We are seeking a dynamic and service-oriented Customer Experience Associate to join our team at Asphalt Green in Battery Park City. This is a full-time salaried position ideal for someone passionate about creating exceptional experiences for our members and guests.

    The ideal candidate is highly organized, friendly, and proactive with a strong interest in working in a mission-driven community-focused environment. They will have the opportunity to further develop their customer service and administrative skills while gaining experience with Salesforce.

    Key responsibilities include:

    • Greeting members warmly ensuring a welcoming environment
    • Efficiently handling check-in/check-out procedures monitoring facility access managing resolving customer concerns clearly communicating program offerings membership options event details enforcing facility policies safety security procedures supporting membership operations including card printing POS transactions distributing towels maintaining inventory controls maintaining cleanliness organization of the front desk surrounding areas answering phone calls directing inquiries performing administrative duties collaborating teammates departments providing support information Asphalt Green program staff key role building relationships exceeding expectations improving operational processes enhancing overall member experience

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