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    Patient Registration I - Dayton, Ohio, United States - Kettering Health

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    Permanent
    Description


    Overview:

    Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life.

    Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

    Campus

    Overview:

    Kettering Health Huber

    Located conveniently off Interstate 70 and State Route 202


    Kettering Health Huber, formerly known as Huber Health Center, has been serving Huber Heights and the surrounding area for 8 years.

    15 bed facility

    Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.

    24/7 full-service emergency center

    Convenient parking

    Short wait times


    Responsibilities & Requirements:
    Patient Registration I position's major duties include, but are not limited to the following:

    Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.

    Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts

    Ensuring that payer sources and payment arrangements and options have been discussed

    Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)

    Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account

    Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents


    Preferred Qualifications:

    Qualifications:
    Previous registration or scheduling experience strongly preferred

    Excellent written and oral communication skills

    Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge

    Demonstrated competency in working in teams and ability to effectively communicate with all levels

    Ability to learn site specific patient processing software.

    Computer literate and very strong with Microsoft Office Suite.

    Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner

    Flexible schedule to fit staffing needs.


    Education:
    High school diploma required

    One or more years of medical office or customer service experience required


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