Call Center Manager - Lawrenceville, GA
1 week ago

Job summary
The Call Center Manager is responsible for overseeing daily call center operations, ensuring exceptional customer service, and leading a team of 3 customer care representatives.
+Responsibilities
- Supervise and support a team of 3 customer care representatives to ensure service level, quality, and productivity goals are met
- +
Qualifications
- 5+ years of experience in a call center or customer service environment/li>Prior supervisory or team lead experience strongly preferred/li Strong leadership coaching and communication skills etc.
Job description
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- 5+ years of experience in a call center or customer service environment/li>Prior supervisory or team lead experience strongly preferred/li Strong leadership coaching and communication skills etc.
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