Call Center Manager - Lawrenceville, GA

Only for registered members Lawrenceville, GA, United States

1 week ago

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Job summary

The Call Center Manager is responsible for overseeing daily call center operations, ensuring exceptional customer service, and leading a team of 3 customer care representatives.

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Responsibilities

  • Supervise and support a team of 3 customer care representatives to ensure service level, quality, and productivity goals are met
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    Qualifications

    • 5+ years of experience in a call center or customer service environment/li>Prior supervisory or team lead experience strongly preferred/li Strong leadership coaching and communication skills etc.

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