Assistant Director of Operations - University of Maryland College Park
12 minutes ago
Job description
Job Description Summary
Organization Summary Statement:The University Career Center & The President's Promise provides comprehensive career assistance for all University of Maryland, College Park students. Designed to support students through each stage of their career development, the Center offers various resources, services, and programs that empower students to pursue their ambitions and navigate a meaningful career journey.
Position Summary: The Assistant Director of Operations & Administrative Services is a critical member of the University Career Center's leadership team. This role provides attentive, compassionate, and responsive leadership to the Center's administrative operations portfolio, including all budget/finance and HR operations with basic support and oversight of facilities, information technology, and administrative services. The Assistant Director is responsible for developing systems and policies that enhance the Center's capacity, streamline workflows, and improve internal communication. Reporting to the Director, this position also contributes to strategic planning and decision-making as part of the Senior Staff team.
Breakdown of duties:
Human Resources and Staff Development
--Lead HR operations, including recruitment, onboarding, payroll, and benefits for students and professional staff.
--Serve as a primary HR contact, ensuring efficient and compliant processes.
--Foster a culture of professional development and accountability among staff.
--Uphold high standards of customer service through proactive communication and problem-solving.
--Support the Director and Senior Staff in cultivating a healthy workplace culture, encouraging staff engagement and recognition.
Financial Management and Administrative Oversight
--Develop and monitor the Center's budget, ensuring compliance with fiscal practices.
--Support financial reconciliation and prepare reports for strategic decision-making.
--Oversee administrative operations to align with strategic initiatives and manage priorities effectively.
Unit Leadership & Supervision
--Serve as a direct supervisor to assigned staff and student employees, fostering professional development, accountability, and collaboration. Is responsible for all oversight of two professional staff members, including hiring, discipline, separation, leave approval, performance evaluations, and training.
--Participate as a member of the Center's Senior Staff team, contributing to strategic discussions, problem-solving, and decision-making.
Administrative Systems Management
--Coordinate technology needs for the Center and liaise with campus and divisional IT to ensure operational efficiency.
--Lead process improvement initiatives to streamline workflows and enhance communication.
--Facilitate or coordinate staff training on critical systems, including but not limited to Workday, Handshake, etc.
Strategic Planning and Campus Collaboration
--Support strategic initiatives and track progress on organizational goals.
--Maintain strong relationships with campus partners to ensure coordinated operations.
--Represent the Center on divisional functional groups, advocating for operational needs and priorities
--Complete other duties as assigned.
Physical Demands: Work takes place in both an office environment and in on-campus buildings; will require ability to travel throughout campus. There may be occasions when the incumbent will need to work outside their normal work shift to accommodate other shifts that exist in the organization for purposes of meetings, training, etc.
Licenses/Certifications: n/a
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Seven (7) years of professional experience in human resources, payroll, budget, finance, facilities management, procurement, or managing business operations. Two (2) years of experience supervising or managing professional staff.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of human resources policies and procedures, and federal, state, and other applicable human resources related laws, rules, regulations, and ordinances.
Knowledge of business acumen to understand key business drivers, organizational communications, and data.
Knowledge of organizational and unit performances measures.
Knowledge of the impact and implications of decisions on leadership objectives.
Skill in oral and written communication.
Skill in data analytics and negotiation.
Skill in the use of Microsoft Office and Google Workspace products.
Ability to research information and analyze/synthesize complex data and information to create reports and presentations with valid conclusions derived from various sources.
Ability to exercise independent judgment and discretion.
Ability to develop and administer new policies and procedures.
Ability to interpret and apply policies, procedures, regulations, and laws.
Additional Job Details
Preferences
Education: Master's preferred
Experience:
Human Resources Expertise: Strong knowledge of HR operations, including recruitment, onboarding, payroll, and benefits management. Workday experience is a plus.
Financial Management Skills: Proven experience in budget development, monitoring, and financial reporting.
Administrative and Process Improvement Experience
Strong organizational skills with experience in overseeing administrative operations and aligning them with strategic goals.
Demonstrated ability to lead process improvement initiatives and streamline workflows.
Project management experience is a plus.
Basic computer skills and ability to work in enterprise systems (e.x. Workday) is important.
Strategic Planning and Collaboration Abilities
Experience in supporting strategic initiatives and tracking progress on organizational goals.
Ability to maintain strong relationships with campus partners and represent operational needs effectively.
Customer Service and Leadership Skills
Excellent communication and problem-solving skills with a focus on providing high standards of customer service.
Experience in fostering a positive organizational culture and encouraging staff engagement and development.
Required Application Materials
Resume, Cover Letter, List of 3 References
Best Consideration Date
Sunday, February 1, 2026
Open Until Filled.
Salary commensurate with experience. $90,000-$110,000
Job Risks
Not Applicable to This PositionFinancial Disclosure Required
YesFor more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
VPSA-University Career CenterWorker Sub-Type
Staff RegularSalary Range
$90,000-$110,Benefits Summary
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
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