- Customers are greeted and serviced per company standards of World Class customer service.
- All company managers are expected to be professional and provide appropriate leadership for the staff.
- Customer complaints are handled appropriately and per company policy.
- The store is inviting and shoppable.
- Products customers want to buy are in-stock.
- Special orders are handled appropriately and per company policy.
- Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
- Training staff on how to give exemplary customer service and ensuring staff is held accountable.
- Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.
- The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:
- Store and department sales and Sales per Labor Hour Ratio
- Average Ticket, Customer Count, Cost of Goods Sold for Produce
- EBITDA
- Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
- Ensures in-stock conditions meet company standards
- Product mix is monitored, including:
- regular analysis of departments to keep top sellers and discontinue extremely slow movers;
- new products are brought in per company policy.
- Ensures perishables are rotated and stocked per company standards.
- Mark-downs are managed per company standards.
- Responsible for assisting the Store Manager in hiring, training and managing all store personnel per company standards.
- Trains store personnel, assigns tasks, and is accountable in accomplishing tasks.
- Ensures master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner and tasks are assigned on a daily basis using company tasks sheets.
- Partners with department managers to share staff to accomplish tasks as needed on a daily basis.
- Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.
- Partners with department managers to cross-train staff to accomplish all needed tasks.
- Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.
- Assists the Store Manager in completing and conducting all store staff performance evaluations with input from the department managers. Assists in granting wage increases when appropriate.
- Interviews and hires for store needs with input from department managers.
- Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.
- Maintains clear and direct communication with store staff which includes helping conduct monthly staff meetings and posting company information and announcements.
- Responsible for ensuring safety guidelines are followed at all times.
- Ensures that all Ulti-time edits are made in a timely manner.
- Responsible for assisting the Store Manager in training, coaching and developing store personnel.
- He/she encourages staff to increase their nutritional and product knowledge.
- He/she answers (and ensures store staff answers) customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
- Successfully completes operational responsibilities (daily schedules, checklists, opening and closing).
- Ensures store paperwork/reports are completed in a timely manner (including Monthly Mgr's Report).
- Efficiently and accurately completes the DSR and Manager's Cash.
- Responds to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.
- Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
- Works a schedule based on store needs including evenings, weekends and scheduled for 45 hours per week.
- Coaches staff on how to be supportive of decisions made by home office, listens to directions from home office, following through and correctly performing the job assigned.
- Reads and follows communications (memos, faxes, emails) from home office.
- Remains flexible to changing work demands in order to accomplish goals.
- Managers are expected to be leaders in the workplace, setting the standard of excellence required through their job performance and professional demeanor.
- High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.
- Able to manage changing priorities.
- Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.
- Must be able to obtain forklift certification.
- Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.
- Possesses a sense of urgency in the completing tasks and is highly organized.
- Possesses excellent customer service skills.
- Ability to take direction and follow through.
- Must be cashier trained.
- Proficient in MS Word, Excel and Outlook required
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
- Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry lbs. with a team lift.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
-
Store (Brand) Manager
1 week ago
Now Optics Denton, United StatesReports to: Regional ManagerLocation: Store LocationAre you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you're looking for your next big career move?At Stanton Optical we call ...
-
Store Manager
5 days ago
LIDS Grapevine, United StatesGeneral Description Generate Sales · Produce sales gains, by providing customer service. · Meet or Exceed Company Objectives in all measurable areas of the business. · Provide consistent assessment of each associate's sales performance and work within the store to give feedback o ...
-
Store Manager
1 week ago
Braum's Inc Plano, United StatesRestaurant Manager - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you We offer excellent benefits and a top of the line bonu ...
-
Store Manager
2 weeks ago
Oxford Industries Southlake, United States Full timePlease click to review our Applicant Privacy Policy. · LIVE THE ISLAND LIFE · Tommy Bahama is more than just an island inspired brand, it's a lifestyle Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passion ...
-
Store Manager
2 weeks ago
Tommy Bahama Southlake, United StatesLIVE THE ISLAND LIFE · Tommy Bahama is more than just an island inspired brand, it's a lifestyle Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding posi ...
-
Store Manager-in-Training: Automotive Repair
3 days ago
Sun Auto Tire & Service Argyle, United StatesOverview Caliber Auto Care is seeking a motivated and ambitious individual to join our team as a Manager-in-Training. This position offers a unique opportunity to gain hands-on experience in all aspects of automotive service management while preparing for a leadership role within ...
-
Assistant Store Manager
2 weeks ago
Tommy Bahama Southlake, United StatesLIVE THE ISLAND LIFE · Tommy Bahama is more than just an island inspired brand, it's a lifestyle Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding posi ...
-
asst. store manager
3 weeks ago
Midas Irving, United StatesResponsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees · Deliver exceptional customer service while listen ...
-
Area Store Manager
32 minutes ago
Willow House Boutique McKinney, United StatesJob Title: Area Manager - Women's Clothing Boutique · Location: North Dallas, Texas (Headquarters in McKinney, Texas) · Are you a passionate and experienced leader with a heart for fashion and faith? Willow House Boutique, a faith-based women's clothing company, seeks a dynamic R ...
-
Store Assistant Manager
3 weeks ago
Circle K McKinney, United StatesJOB DESCRIPTION Store : 4991 W University Dr, McKinney, Texas 75071 Availability - Shift/Days · Full time Day Shift - Evenings - Overnight Shift Assistant Manager · We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fas ...
-
Assistant Store Manager
3 weeks ago
Tailored Brands Lewisville, United StatesAssistant Store Manager · Come check out the opportunities at K&G Fashion Superstore, where we strive to provide opportunities for growth, recognition and work-life balance. For over 25 years, K&G Fashion Superstore has provided value-conscious customers with easy access to a wid ...
-
Assistant Store Manager
3 days ago
Sprouts Farmers Market, Inc. Coppell, United StatesPositively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members. Lead a team of approxim Store Manager, Assistant Stor ...
-
Assistant Store Manager
1 week ago
The TJX Companies, Inc. Plano, United StatesStyle is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shif ...
-
Store Manager in Training
1 week ago
Channel Control Merchants Euless, United StatesJob Type · Full-time · Description · Here is what we do: Closing the Loop with Channel Control Merchants · Rate of pay $60,000-65,000 per year · Paid weekly · 401k After 6months with 3% - 5% match · 15,000 Life Insurance Provided by CCM · Visual, Dental, Medical Benefits a ...
-
Assistant Store Manager
2 weeks ago
Michaels Stores Keller, United StatesAssistant Store Manager Keller, TX page is loaded **Assistant Store Manager Keller, TX** · **Assistant Store Manager Keller, TX** · locationsKeller-2005 S Main St time typeFull time posted onPosted Yesterday job requisition idR Store - DFW-HURST, TX**We're here for the Makers C ...
-
Store Manager in Training
1 week ago
Dirt Cheap Store Euless, United StatesHere is what we do: Closing the Loop with Channel Control Merchants Rate of pay $60,000-65,000 per year · Paid weekly · 401k After 6months with 3% - 5% match · 15,000 Life Insurance Provided by CCM · Visual, Dental, Medical Benefits after 60 Days · Employee Assistance Program · O ...
-
Store Manager- Keller
4 days ago
Velvet Box Keller, United StatesJob Description · Job DescriptionAt Velvet Box, it is our passion to change people's lives so they can feel better about themselves. No matter whether they feel frustrated or disconnected, when they walk into Velvet Box, we help them learn, and feel supported. When our guests lea ...
-
Store Manager in Training
2 weeks ago
CVS Corporation Coppell, United States/ / Store Manager in Training **Store Manager in Training** · **Job ID:** BR · **Category:** Retail Store Manager · **Address:** 1000 E. Sandy Lake Rd. · **Location:** Coppell, TX · **Job Description** · The Store Manager In Training (SMIT) job is a development focused role ...
-
Store Logistics Manager #77
3 weeks ago
Academy Sports + Outdoors Plano, United States Full timeJob Description · : Education: Bachelor's degree in related field preferred. · Work Experiences: · At least three years of relevant work experience required. · Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales ta ...
-
Assistant Store Manager
1 week ago
Heyday Plano, United StatesBenefits: · Dental insurance · Employee discounts · Health insurance · Paid time off · Vision insurance · About Heyday · At Heyday, we are revolutionizing the skincare industry, dedicated to helping individuals discover their healthiest skin. With our nationwide presence, we offe ...
Assistant Store Manager - Denton, United States - Natural Grocers
Description
Overview
The Job in a Nutshell:
The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
6/10/2024
Responsibilities
Main Ingredients:
Although this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here's an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Full-Time Crew Members (30+ hours/week)
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We're committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
Environmental Requirements:
Need help finding the right job?