- Independently contacts complex delinquent accounts using advanced professional techniques in fieldwork, telephone use and correspondence to determine the amount of tax liability and effect compliance.
- Performs detailed financial analysis and evaluates assets to determine the taxpayer's ability to pay.
- Independently issues tax assessments, initiates, and files tax warrants in county where business is located.
- Initiates action to revoke the certificate of registration of a business and is responsible for legal service of the documents, represents the department before the hearing officer and throughout the appeal process.
- Independently composes appeal responses that serve as legal briefs summarizing the department's case in tax appeals. Acts as the first level review for drafted appeal responses and technical advice requests.
- Provides customer service on assigned front counter back-up days and whenever front counter assistance may be required.
- Knowledge and experience working accounts involving Nexus/Economic Nexus, successorship, trust fund liability, financial analysis, revocation, and advanced methods of judgment enforcement.
- Possess clear communication skills to employ, a 'train-the-trainer' concept to provide technical training and guidance to new and journey level agents.
- Complete the online application in detail, as it will be used as your initial resume.
- Attach a cover letter explaining your qualifications for this position.
- Yes
- No
Technical Specialist, Mainstream - Pasco, United States - State of Washington
Description
Salary: $4, $6,349.00 MonthlyLocation : Multiple Locations Statewide, WA
Job Type: Agency Internal - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Dept. of Revenue
Division: Compliance
Opening Date: 05/16/2024
Closing Date: 5/29/2024 11:59 PM Pacific
Description
This opportunity is available to current Washington State Department of Revenue (DOR) employees only.
Attention Revenue The Compliance Division is looking for an experienced Revenue Agent to fill a Region 2 Roving Technical Specialist, Mainstream (Revenue Agent 3). The position location will depend on the successful candidate, but will be located in Seattle, Yakima, Richland or Spokane. This position will report to the Regional Compliance Manager and serve as a technical specialist resource for multiple offices within the region.
While the Technical Specialist directly contributes to the agency vision and mission to achieve the highest level of voluntary compliance through fair and efficient revenue collection, this position's primary focus is the division's priority to achieve its fiscal year cash commitment through independently collecting high-dollar, complex, time consuming, possibly sensitive accounts, requiring in-depth investigation and advanced techniques in judgment enforcement.
This Roving Technical Specialist primary duty is to jump in as needed to help collect accounts from multiple field offices and assist coaching Revenue Agents in the fields of Rules & Laws, appeal responses, financial analysis, and advanced mainstream collection procedures.
Candidate screening will begin as early as May 23, 2024 and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicant's advantage to submit materials as soon as possible.
The salary listed for this position does not include the 5% premium pay for positions based in King County.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Duties
You will act as the primary technical trainer for new Revenue Agents and will conduct on-going technical training for more experienced agents. Reviewing staff casework, making recommendations for technical actions such as trust fund accountability, successorship liability and financial analysis.
In the absence of the DCM and lead worker you will step in as acting lead as needed. This includes coaching and mentoring, determining resolutions to challenges and ensuring office/unit successfully close the day.
This position also:
Two years of experience working as a Revenue Agent with at least one year of those years at the journey level within the Department of Revenue
OR
a bachelor's degree involving major studies in business administration, accounting, public administration, political science, economics, criminal justice, sociology, psychology, law or, closely related field
AND
two years of experience in the field of personal or business finance, tax auditing, law, law enforcement, adjustment of claims, examination and analysis of business tax records, collection of civil debts or other related field.
*Note - Additional qualifying experience may substitute, year for year, for education.
In addition to the above, successful candidates must possess the following:
To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth before attaching.
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at or give me a call
Supplemental Information
The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or
More than Just a Paycheck
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
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