- Manage and lead IT Infrastructure initiatives and IT Infrastructure departmental projects.
- Define status reporting cadences and facilitate project status meetings.
- Set up and maintain shared project/program folders and templates.
- Develop and maintain project/program plans.
- Control the project/program scope and budget.
- Monitor and report project/program status.
- Coordinate internal and external resources required across projects and manage relationships with and expectations among Project Sponsors, Projects Leads, and Project Teams.
- Anticipates risks and challenges related to assigned initiatives and keep Project Sponsors, Project Leads, and the IT Leadership informed of these risks and challenges.
- Escalate issues to the appropriate oversight body.
- Communicate to ensure user adoption and smooth transition of projects.
- Calculate and track projects benefits, both financial and strategic.
- Follow IT processes (ITSM) as it relates to the implementation of the projects (Change and Release Management).
- Perform any other related duties as required or assigned.
Information Technology Project Manager - El Dorado, United States - Murphy USA
Description
*** This position is an onsite position at Murphy USA's corporate office in El Dorado, AR.***
The Project Manager III (Infrastructure) plans, manages, and drives IT projects and initiatives to completion. These initiatives are high-priority, departmental projects that will support the Technology Services Infrastructure Engineering, Infrastructure Operations and End User Services teams. The Infrastructure Project Manager III ensures his/her assigned initiatives are delivered on time/budget and meet or exceed business expectations by: 1) partnering with the project team to solve the business problem(s) at hand and making recommendations to Management, 2) providing structure and adhering to quality standards of the IT Leadership; and 3) anticipating and resolving risks and challenges.
The Infrastructure Project Manager III role is a highly-visible role requiring significant teamwork and collaboration. She/he must manage expectations of: 1) IT Management (overseeing the direction of and making decisions on the respective initiatives); 2) the project team (who provide the day-to-day support and content contributions to the initiatives) She/he is responsible for setting the overall project management standards and program cadence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Preferred Certificates, Licenses, Registrations:
PMP Certification
PROSCI Change Management
ITIL Foundation
Software Skills Required:
Basic Understanding ITSM (Information Technology Service Management) processes
Strong Understanding / knowledge of IT hardware components, technologies, and applications
Intermediate: Sensei Beacon PPM, MS Project/Project Web App, SharePoint, MS Teams, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
Intermediate Understanding ITSM (Information Technology Service Management) processes
Basic: Financial Management, Accounting
Experience / Education Requirements:
Bachelors degree
Four years related experience.