Customer Service Representative - Mason - Russell Tobin

    Russell Tobin
    Russell Tobin Mason

    18 hours ago

    $65,000 - $125,000 (USD) per year *
    Description

    Russell Tobin's client is hiring a Customer Service Representative in Mason,, OH

    Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.

    Employment Type: Contract

    Location: Onsite - Mason, OH 45040

    Pay rate: $17-$19/hr

    Responsibilities:

    • Handle inbound calls about orders, order status and tracking and general customer service inquiries
    • Make outbound calls to follow up on pending orders and jobs
    • Manage an average call volume of approximately 8 calls per hour
    • Accurately document interactions and resolutions
    • Use professional, courteous communication at all times
    • Resolve customer issues efficiently, aiming for first-contact resolution
    • Collaborate effectively with team members and leadership

    Requirements:

    • High School diploma or equivalent preferred but not required
    • Strong written and verbal communication skills
    • Ability to perform basic math
    • Intermediate PC skills, including: Windows operating systems, Microsoft Office Suite, Internet and web browsers
    • Customer-focused mindset with a commitment to quality service
    • Ability to work effectively in a team environment

    Benefits that Russell Tobin offers:

    Russell Tobin offers eligible xhmxlyz employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    * This salary range is an estimation made by beBee
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