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Order Fulfillment and Delivery Specialist - Lima, United States - PERRY proTECH
Description
JOB TITLE:
Order Fulfillment and Delivery Specialist
FLSA CLASSIFICATION:
Non-Exempt
SUMMARY:
As the Order Fulfillment and Delivery Specialist, this person will help ensure client satisfaction by efficiently picking and assembling systems for order fulfillment.
This individual will assist with receiving, physical inventory, and truck driving for deliveries as needed.ESSENTIAL FUNCTIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Pick and assemble systems and setup supplies for sales order documents
Utilize eAutomate to execute all assigned inventory transactions associated with each sale order
Perform pre-assembly tasks including removal of packing tape and shipping brackets, toner installation and accessory attachment to main system
Assist with any other warehouse logistics tasks as directed up to and including picking supply orders, pulling part requests, cycle counts and disposition of returned equipment and consumables
Inspect and maintain company equipment used for daily activities including but not limited to; forklift and crane
Safely transport and configure equipment at client locations
Complete basic connectivity set up such as printing, scanning and faxing
Assist Analysts on larger and or more complex implementations
Properly decommission replaced equipment and return for processing
Ensure safe and timely delivery of equipment
Communicate with the internal team regarding schedule and arrival
Interact with customers upon arrival at customer sites
Recognize and escalate issues when additional assistance is required
Maintain all PERRY proTECH property in clean and orderly condition and ensure facilities are secured
Remain current on assigned training
GENERAL REQUIREMENTS:
Excellent time management and organizational skills
Excellent problem-solving skills and attention to detail
Excellent customer service skills
Extensive product knowledge and understanding of department processes
Strong computer skills and analytical abilities
Self-motivated, flexible, and take initiative
Excellent verbal and written communication skills
Prioritize customer service and client satisfaction
Present yourself in a professional and courteous manner as a representative of PERRY proTECH
Uphold and embody PERRY proTECH core values at all times
Abide by PERRY proTECH policies and procedures outlined in the Company Handbook
WORK ENVIRONMENT:
The Order Fulfillment and Delivery Specialist works in the distribution center and is required to perform physical tasks such as lifting heavy objects and standing for long periods of time.
This person may be required to drive in order to transport and install equipment and will communicate with the internal team to determine where they are needed most.
QUALIFICATIONS:
Minimum of a High School diploma or GED
Pass IDOT/ODOT Physical
Clean driving record
Must be able to lift up to 50 lbs
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required.
Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding 58 years ago, PERRY proTECH has evolved with customer needs and adapted as technology progressed. PERRY proTECH manages relationships with multiple technology manufa
