- Lead retail, housekeeping, lodging, and F&B initiatives, focusing on guest satisfaction, revenue generation, and employee satisfaction
- Maintain and follow all wage & hour compliance for local employees
- Assist with interviewing, hiring, and onboarding new employees
- Assist leadership on special projects
- Develops and maintains client relationships to grow base business and improve retention of account base.
- Accountable for business reviews and key interactions with key clients within the local market.
- Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.
- Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development.
- Optimize core processes and positively influence client relationships and business opportunities.
- Owns and fosters effective communication at all levels of the organization.
- Ensures daily operations are maintained as scheduled.
- At least five years? experience in operations management in a related field
- Requires a bachelor's degree or equivalent experience
- High energy level that is communicated to the team and exhibits a proven track record for growing business.
- Outstanding interpersonal and communications skills (both verbal and written)
- Ability to lead in a diverse environment with a focus on client and guest service
- Candidates must be available to work nights, weekends, and holidays as needed.
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Director of Operations - Moran, United States - Aramark
Description
Job Description
The Director of Operations at Togwotee Mountain Lodge will oversee the retail, lodging, housekeeping and food & beverage operations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, and implementing best practices across all levels.
Job Responsibilities
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
