FT Customer Service Representative - Mason - DGI Supply

    DGI Supply
    DGI Supply Mason

    5 hours ago

    Description

    Job Description:

    The ideal candidate will handle customer and sales interactions via phone, email and tickets within the Customer Care Box. They will process requests for quotations, order entry and product questions from customers. Accurate order entry and timely feedback to customer inquiries are also essential. The role requires collaboration with colleagues to build strong customer relationships. Staying up-to-date on company products, policies, and procedures is necessary to provide accurate and informed assistance to customers.

    Key Responsibilities:

    • Handle customer and sales interactions
    • Process requests for quotations and order entry
    • Provide accurate and timely feedback to customer inquiries
    • Collaborate with colleagues to build strong customer relationships

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