Sales and Service Associate - Cerritos

Job summary

We are dedicated to creating a healthier, happier world by providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• Helping keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

Qualifications

• Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
• Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
• Love to achieve or exceed your goals, and you have a genuine service mentality.
• You have 1+ years of retail or fitness sales experience.

Job description