Quality Engineer - Mountain, United States - CEO

Description

• Title: Quality Engineer (Onsite Customer Liaison)

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• Position Summary:
• The Quality Engineer is responsible for performing inspections, establishing quality assurance testing models, and contributing to the development of quality control policies while serving as a key onsite liaison at our customer's manufacturing plant.
• Essential Duties and Responsibilities:
• Address customer complaints on two production lines, providing detailed problem descriptions, including pictures of defects, and affected part numbers.
• Review customer drawings for specifications to determine conformance or non-conformance.
• Report all non-conformances to the Company Team, collaborating to identify short-term solutions (containment) and long-term solutions (corrective action).
• Log all reports for effective tracking and documentation.
• Collaborate with Customer Inspection Team and Supplier Quality Engineers to communicate Company acceptance of quality rejections based on initial data provided.
• Develop repair instructions for Customer personnel, if needed, to rectify quality issues.
• Provide feedback to Customer Quality personnel regarding clean points and actions taken.
• Lead/manage sorting and rework of any non-conforming Company products at customer site.
• Daily report customer production numbers to Company's Plant Management Team.
• Communicate any major schedule changes/downtime at customer to Company's Plant Management Team.
• Record daily Customer Audit findings that pertain to Company
• Attend and support collaborative meetings between the Company and Customer site(s).
• Provide customer service support for service orders, part number lookup, etc., as needed.
• Conduct reviews of cabs at the offsite paint facility (usually twice per month).
• Perform other duties as assigned.
• Required Qualifications:
• 2-year or associate degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least five (5) years of related experience in a manufacturing environment.
• Proficient skills in disciplined problem-solving methodologies and techniques (8D preferred).
• ISO 9001, and ISO 14001
• Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
• Ability to read Blueprints.
• Proven communication (verbal and written), analytical, organizational, and time management skills.
• Proficiency in Microsoft Office Suite (experience with SharePoint a plus).
• Action-oriented individual with a result-driven mindset.
• Strong interpersonal communication and team development skills.
• Willing to travel 25%
• Preferred Qualifications:
• 4-year or bachelor's degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least three (3) years of related experience in a manufacturing environment.
• Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
• CMM (Computerized Maintenance Management Systems) experience preferred.
• Geometric Dimensioning and Tolerancing (GD&T)
• Welding experience preferred.
• 5+ years of manufacturing quality experience.
• Project management and customer interaction experience preferred.