branch manager - Escanaba - Nicolet National Bank

Description

Job Title:

Branch Manager

Summary:

The ideal candidate will be responsible for driving new business growth and developing strong customer relationships.

About Us:

Nicolet National Bank is a community bank that values its customers and employees. We are committed to creating a work environment where everyone feels valued, respected, and supported.

Duties and Responsibilities:

• Foster a culture aligned to the bank's purpose, core values, and strategy.
• Develop and execute a branch business plan to maximize business growth and achieve customer retention and acquisition objectives.
• Contribute to the achievement of business objectives by conducting sales calls and establishing a personal referral network.
• Maintain active involvement in the community and develop key business and community relationships.
• Improve team performance, recognize and reward performance, coach employees, support their development, and manage poor performance.
• Deepen consumer and business customer relationships by providing a memorable customer experience.
• Coach and deliver needs-based sales process to proactively identify the financial needs of current or prospective customers.
• Cultivate key internal partnerships to drive business in the trade area.
• Manage overall operations of the branch, adhering to all operational, security, risk, and regulatory related policies and procedures.
• Maintain knowledge and educate teams on all products, services, technology, and policies.
• Actively lead the recruitment/hiring/onboarding process to ensure the team is staffed with colleagues suitable for the bank's culture.
• Develop and maintain a network in the community to enhance the bank's visibility and build strong referral sources for new business.
• Support the bank's community involvement and participate in community activities.
• Create a culture that attracts, retains, and grows a team that values diversity, inclusion, and engagement.
• Ensure proper operations/risk discipline, controls, and culture are in place to identify, escalate, and debate issues.
• Uphold the bank's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations.

Qualifications:

• Associate's degree in banking, finance, or a related field.
• Three to five years of retail banking experience required.
• Five or more years of retail banking experience with management experience preferred.