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- Manages the Foundation in the development of its overall strategic and financial planning.
- Leads all aspects of financial planning, budgeting and forecasting, internal and external reporting, and audit oversight
- Establishes organizational policies, practices and procedures that promote a diverse and inclusive culture focused on high performance, collaboration, and continuous improvement
- Leads the Operations team, coaching and developing them in the attainment of organizational and professional development goals
- Responsible for strategy development, annual plans and goals for the Operations team
- Engages at various levels with the Foundation's broad and diverse constituent base, working closely with the Board of Directors
- Serves as the staff liaison for the Board Finance Committee facilitating finance policies, monitoring, and investment strategies with the external advisors and the Investment Sub-committee
- Incorporates and influences development of national support services and policies by Make-A-Wish America
- Develops, manages, and cultivates vendor partnerships
- Maximizes utilization of financial resources, ensuring the efficiency and integrity of accounting functions and internal controls
- Optimizes the use of data and technology in supporting business needs, leveraging resources and platforms from Make-A-Wish America and providing additional technology to meet the Foundation's needs
- Oversees the human resource function, developing a high-performance workforce of 55+ staff and 1200+ active volunteers through consistent and effective recruitment and hiring practices, development and training, and strong engagement of our team.
- Develops the organization's workplace model, including its business continuity plans, hybrid work structure, and oversight of office management and administration for offices in Chicago and Peoria
- Handles all legal matters for the Foundation, seeking external support as needed
- Performs other duties as required
- Not-for-profit experience preferred; or a scaling organization with lean resourcing and the ability to serve as a "player"/"coach" across the scope of responsibility
- Proven track record of team leadership and capacity building, and ability to work in a collaborative environment
- Strong analytical and problem-solving ability
- Demonstrated competency with strategic plan development and frameworks
- Strong financial acumen and skills in budgeting, financial analysis and modeling
- Excellent verbal and written communication skills, with the ability to translate complex concepts in easy to understand and transparent ways
- Excellent organizational, time and project management skills
- Solid understanding of business functions including human resources, finance, and technology
- Proficiency with Microsoft Office suite, financial accounting software, and CRM databases
- 10 or more years of experience in operational leadership
- 3+ years' experience as a Chief Operating Officer or divisional head of operations
- Bachelor's degree (masters preferred) in business related discipline
- Comprehensive benefit package: Blue Cross and Blue Shield Medical, Vision, Dental, Wellness
- Health Savings Account and Flexible Spending Account Options
- Medical Leave Bank
- Short Term Disability*, Long Term Disability* and Life Insurance
- 403(b) Retirement Savings Plan with 25% match on 1st 6% of contributions
- Competitive compensation with annual incentive potential
- Milestone Benefit Program
- Hybrid work style; flexible work schedules
- Training and Professional Development Opportunities
- 15 PTO days
- 8 Sick Days
- 8 Paid Holidays
- 1 Make-A-Wish Volunteer Day per year
- 1 Staff Appreciation Day per year
- 4 Developmental days for your continuous learning and growth