Jobs
>
Pigeon Forge

    Guest Service Agent - Pigeon Forge, United States - Dolly Parton's Stampede - Pigeon Forge

    Dolly Parton's Stampede - Pigeon Forge
    Dolly Parton's Stampede - Pigeon Forge Pigeon Forge, United States

    4 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    We are a collection of family friendly fun-attractions in Pigeon Forge, TN. Our Guest Service Agents are a part of each attraction Dolly Parton's Stampede, Pirates Voyage, Hatfield and McCoy Dinner Feud, and The Comedy Barn. Our goal is to "Greatly Exceed Expectations" by achieving excellence through teamwork, training, and demonstrating appreciation for cast members contributions through recognition, reward, and growth opportunity. Company perks included Free and discounted admission to local attractions. On-the-job training. 401K with company match. Medical, Dental and Vision available if eligibility requirements are met.


    Job Purpose

    Provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, and customer service. Ticket Booth Attendants, Call Center Agents and Guest Greeters are the initial contact for all Guest It's important to provide information that sets the stage for the entire experience.


    Essential Job Functions

    • Guest Service Agents handle a variety of duties by cross training. Including ticket booth, greeting and phone reservations.
    • Perform as a greeter and initial contact for guests, assisting them in a professional manner with admission, reservations, ticketing changes, special needs, and other attendance-related needs and requests.
    • Consistently reflect a courteous, upbeat and positive attitude toward guests, exemplifying, promoting and advancing a culture of outstanding customer engagement and service.
    • Maintain and display a working knowledge of the Theater/Attractions.
    • Must have excellent telephone presentation skills for guest contact, and "sale ability".
    • Resolve mistakes, errors, problems and issues related to bookings or reservations.
    • Accurately enter data into ticketing system.
    • Distributing tickets as guests enter the attraction.
    • Assist colleagues and other departments with guest-related needs.
    • All other duties as assigned.
    • Representative is also responsible for collecting funds/documentation for all issued tickets.

    Physical Demands

    • Continuous and occasional standing, walking, and sitting.
    • Continuous hearing at a conversational level and at a high acuity level.
    • Continuous oral communications at a conversational level.
    • Continuous work with computers and technology.
    • Occasional bending, stooping, twisting, and balancing.

    Work Environment: The work characteristics described here are the representative of this an employee encounters while performing the essential functions of the job.

    • Continuous and occasional work in cramped quarters and with others.
    • Continuous exposure to changes in temperature and humidity.
  • VTrips

    Guest Service Agent

    6 days ago

    VTrips Gatlinburg, United States

    The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests the ...

  • Village Realty

    Guest Services Agent

    2 days ago

    Village Realty Gatlinburg, United States

    Job Title: Guest Services Agent · Manager Title: Guest Services Manager · Department: Guest Services · Pay: $16.62 per hour · Position Summary · As a member of the Guest Services team, the Guest Services Agent will handle guest concerns and questions regarding their vacation fr ...

  • Travel + Leisure Co

    Guest Services Agent – Club Wyndham Smoky Mountains

    1 week ago

    Travel + Leisure Co Sevierville, United States Full time

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...

  • Paramount Staffing

    Customer Service Agent

    2 weeks ago

    Paramount Staffing Knoxville, United States

    Looking for Call Center Sales Representatives · Are you ready to take your sales skills to the next level? We're seeking ambitious individuals to join our dynamic call center team and drive results like never before. Our office is located in Knoxville, TN and we are looking for ...

  • Village Realty

    Guest Services/Reservation Agent

    3 weeks ago

    Village Realty Gatlinburg, United States

    Job Title: Guest Services/Reservation Agent · Manager Title: Guest Services Manager · Department: Guest Services · Pay: $15-$17/per hour · Position Summary · As a member of the Guest Services team, the Guest Services Agent will handle guest concerns and questions regarding thei ...

  • First Horizon National Corporation

    Business Service Center Agent

    2 weeks ago

    First Horizon National Corporation Knoxville, United States

    Location: On-site in Knoxville, Tennessee Business Service Center Agent Explore the role: click the link or copy the site into your address bar Business Service Center Agent Join us as a Business Service Center Agent, pivotal in delivering exceptiona Business, Agent, Service, Cli ...

  • First Horizon

    Business Service Center Agent

    2 weeks ago

    First Horizon Knoxville, United States

    Location: On-site in Knoxville, Tennessee · Business Service Center Agent · Explore the role: click the link or copy the site into your address bar Business Service Center Agent · Join us as a Business Service Center Agent, pivotal in delivering exceptional customer support and ...

  • Piedmont Airlines

    Customer Service Gate Agent

    6 days ago

    Piedmont Airlines Knoxville, United States Part time

    We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...

  • First Horizon Corp.

    Default Servicing Phone Agent

    3 weeks ago

    First Horizon Corp. Knoxville, United States

    Location: On site at location listed in job posting. · If hired, you are eligible for $1,500 signing bonus. $500 is payable after 30 days, $500 after 90 days and $500 after 120 days of employment. · Position Overview: · At First Horizon Bank Operations, we are on a mission to del ...

  • First Horizon Bank

    Default Servicing Phone Agent

    1 week ago

    First Horizon Bank Knoxville, United States

    Location: On site at location listed in job posting. · If hired, you are eligible for $1,500 signing bonus. $500 is payable after 30 days, $500 after 90 days and $500 after 120 days of employment. · Position Overview: · At First Horizon Bank Operations, we are on a mission to d ...

  • First Horizon National Corporation

    Default Servicing Phone Agent

    3 weeks ago

    First Horizon National Corporation Knoxville, United States

    If hired, you are eligible for $1,500 signing bonus. $500 is payable after 30 days, $500 after 90 days and $500 after 120 days of employment. Position Overview: At First Horizon Bank Operations, we are on a mission to deliver a seamless customer expe Agent, Customer Experience, B ...

  • Drury Hotels

    Guest Service Agent

    2 weeks ago

    Drury Hotels Knoxville, United States

    Guest Service Agent page is loaded **Guest Service Agent** · **Guest Service Agent** · locationsKnoxville, TN time typePart time posted onPosted 3 Days Ago job requisition idR9964 STARTING AT $13.34/HR PLUS QUARTERLY BONUESProperty Location: · 209 Advantage Place - Knoxville, ...

  • Paramount Staffing

    Customer Service Agent

    3 weeks ago

    Paramount Staffing Knoxville, United States

    Looking for Call Center Sales RepresentativesAre you ready to take your sales skills to the next level? We're seeking ambitious individuals to join our dynamic call center team and drive results like never before. · Increase your chances of an interview by reading the following ...

  • First Horizon Bank

    Default Servicing Phone Agent

    1 week ago

    First Horizon Bank Knoxville, United States Full time

    Location: On site at location listed in job posting. · If hired, you are eligible for $1,500 signing bonus. $500 is payable after 30 days, $500 after 90 days and $500 after 120 days of employment. · Position Overview: · At First Horizon Bank Operations, we are on a mission to d ...

  • First Horizon Bank

    Client Services Agent I- Bilingual

    1 week ago

    First Horizon Bank Knoxville, TN, United States

    If hired, you are eligible for $1,500 signing bonus. $At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one ...

  • lee Lofton - State Farm Agent

    Office Representative

    17 hours ago

    lee Lofton - State Farm Agent Sevierville, United States Full time

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Maya Hospitality Group Inc

    Front Desk Agent/ Guest Services Rep

    3 weeks ago

    Maya Hospitality Group Inc Fort Mill, United States

    Avid Hotel Fort Mill. 1154 Springhill Farm Rd, Fort Mill / We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key ...

  • Better Talent by Laveer & Co.

    500 Sign-On Bonus Marketing Departmental Manager, Cabins for You

    2 weeks ago

    Better Talent by Laveer & Co. Pigeon Forge, United States

    COMPANY OVERVIEW: · Cabins for YOU is a local, family-owned vacation rental management company offering 450+ cabins, chalets, and condos in Gatlinburg and Pigeon Forge. At Cabins for YOU, we are Built on Family. Focused on YOU. · POSITION SUMMARY: · Ever wanted to work in one ...

  • Westgate Resorts

    Front Desk Agent

    2 weeks ago

    Westgate Resorts Gatlinburg, United States

    Job Description · Job DescriptionCompany Description · Starting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · About Westgate Smoky Mountain Resort & Spa: · Adjacent to Great Smoky Mountains National Park, the most-visited national p ...

  • Westgate Resorts

    Bell Person

    3 weeks ago

    Westgate Resorts Gatlinburg, United States

    Job Description · Job DescriptionCompany Description · Starting pay rate: $15/ hour - Use our Daily Pay benefit and get access to your pay as you need it. · About Westgate Smoky Mountain Resort & Spa: · Adjacent to Great Smoky Mountains National Park, the most-visited national pa ...