- Customer interaction management, both internal and external
- Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
- Managing, interpreting, and executing customer contractual requirements
- Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
- Determining validity and disposition of warranty claims
- Adhering to Global Trade compliance regulations Preferred Qualifications: Warranty Customer Account Specialist
• SAP - US Government Repair Contract Administration
- FAR's and DFAR's
• CAV
• PIEE 75185
UT-LGR-9114-Warranty-EXP - Phoenix - Apollo Professional Solutions, Inc.
Description
Warranty Customer Account Specialist
Pheonix AZ
Contract - 1st Shift, 5/40
Pay Rate: $36.17/hr.
Benefits: medical, dental, vision, 401k
Requirements: Warranty Customer Account Specialist
• Bachelor's degree Job Summary: Warranty Customer Account Specialist
As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.
Candidate should be team player who is self-directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues. High level of computer transactions daily, administering up to 150+ orders
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.