IT Support Specialist - Baton Rouge - Bellwether Technology

    Bellwether Technology
    Bellwether Technology Baton Rouge

    1 week ago

    Description

    The Opportunity
    Bellwether Technology is an established IT Managed Service Provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has earned Bellwether recognition as a "Top Workplace" by The Times-Picayune for seven consecutive years. We are especially proud of this recognition as it's based on feedback from our own team.
    We are seeking a proactive, customer-focused Technical Support Specialist to join our team. This role combines onsite client support with field deployments, giving you the opportunity to directly impact client operations and satisfaction.
    The Ideal Candidate
    The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and collaborating in a fast-paced environment. They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical concepts clearly to non-technical users. Certifications such as CompTIA A+, Network+, or Security+ are preferred.
    This person will be available to be deployed client sites frequently, so the ability to travel to and from client sites is a must.
    Your Daily Impact

    • Provide technical support for incidents and requests involving hardware, software, and network issues.
    • Troubleshoot and resolve desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, and general printer repairs.
    • Manage deployments for enterprise-level workstations and tablets.
    • Create and track service tickets, escalating as needed to teammates, vendors, or 3rd-party support providers.
    • Collaborate with users to clarify issues, set expectations, and deliver exceptional service.
    • Report client or quality concerns to management for continuous improvement.
    • Perform Active Directory user management and collaborate with teammates to meet service delivery goals.
    • Take on additional responsibilities as assigned.
    Measuring Your Success
    • Consistently resolve incidents within agreed-upon service levels.
    • Maintain accurate and timely updates in the ticketing system.
    • Provide excellent customer service that earns positive client feedback.
    • Contribute to team collaboration and uphold Bellwether's service delivery standards.
    Beneficial Knowledge
    • Familiarity with current versions of Windows Server.
    • Understanding of networking technologies such as routers, switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols.
    Requirements
    • Minimum 1 year in a technical support or IT help desk role (internship/volunteer work accepted).
    • Working knowledge of Microsoft Windows desktop OS and Microsoft Office Suite.
    • Strong written and verbal communication skills.
    • Valid driver's license, reliable transportation, and willingness to travel to client sites within the region.
    • Ability to lift and transport IT equipment (up to 50 lbs.) and work in varied physical settings.
    • Team-oriented mindset and ability to prioritize tasks effectively.
    • Completion of some college coursework in IT, computer science, or a related field (degree preferred).
    Compensation & Benefits:
    • Competitive salary and performance-based bonuses
    • Medical, dental, and vision insurance
    • 401(k) plan with company match
    • Paid vacation, sick leave, and holidays
    • Certification and mileage reimbursement
    • Professional development opportunities and company-sponsored events
    • Friendly, business-casual work environment
    Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.

  • Support Specialist

    3 weeks ago

    Only for registered members Baton Rouge Full time

    We are seeking a motivated and customer-focused Support Specialist to join our Managed Services team. · Competitive compensation package. · Professional growth opportunities in a fast-paced MSP environment. · ...

  • Support Specialist

    11 hours ago

    Only for registered members Baton Rouge, LA

    We are seeking a motivated and customer-focused Support Specialist. This role is ideal for someone with hands-on IT support experience who enjoys problem-solving and helping clients succeed in a fast-paced MSP environment. ...

  • Support Specialist

    3 weeks ago

    Only for registered members Baton Rouge

    We are seeking a motivated and customer-focused Support Specialist to join our Managed Services team.This role is ideal for someone with hands-on IT support experience who enjoys problem-solving, collaborating with a team, and helping clients succeed in a fast-paced MSP environme ...

  • Support Specialist

    6 days ago

    Only for registered members Baton Rouge

    CADENCE of Acadiana, Inc. was established in 1995 with a mission to serve the residents of Louisiana through various support services. · ...

  • Support Specialist

    5 days ago

    Only for registered members Baton Rouge Metropolitan Area

    Join CADENCE of Acadiana, Inc., an independent agency dedicated to providing impactful assistance to Louisiana residents. · Assist clients in accessing services and resources. · Provide guidance to individuals and families. · ...

  • IT Support Specialist

    1 week ago

    Only for registered members Baton Rouge, LA

    We are seeking a dynamic and proactive IT Support Specialist to join our innovative technology team. · In this role, you will be the frontline hero for resolving technical issues, · ensuring seamless computer management, · and supporting our IT infrastructure. ...

  • IT Support Specialist

    2 days ago

    Only for registered members Baton Rouge, Louisiana, , United States

    Bellwether Technology is seeking a proactive customer-focused Technical Support Specialist to join their team. · ...

  • IT Support Specialist

    1 month ago

    Only for registered members Baton Rouge Full time

    The Opportunity.Bellwether Technology is an established IT Managed Service Provider located in the New Orleans area... · ...

  • IT Support Specialist

    2 days ago

    Only for registered members Baton Rouge, LA

    We excel at delivering complex IT solutions collaborating directly with IT staff or executive administration. Our mission is to ensure reliable and effective technology solutions for all our clients. · ...

  • IT Support Specialist

    2 days ago

    Only for registered members Baton Rouge

    As an On-site Support Tech at blueSPARK Data you will provide technical support troubleshooting IT issues maintaining software hardware systems interacting with clients for smooth IT operations offering solutions to technical challenges. · Provide technical support troubleshootin ...

  • Peer Support Specialist

    3 weeks ago

    Only for registered members Baton Rouge

    We are seeking a Peer Support Specialist/Recovery Coach to join our team at the Baton Rouge Comprehensive Treatment Center in Louisiana. This role involves providing peer support to patients recovering from Opioid Use Disorder and assisting them in developing skills and strengths ...

  • Peer Support Specialist

    3 weeks ago

    Only for registered members Baton Rouge

    The Baton Rouge Comprehensive Treatment Center is seeking a Peer Support Specialist/Recovery Coach to support patients in their recovery from Opioid Use Disorder. · As a Peer Support Specialist, · Provides peer support to clinically complex patients. · Engages patients referred t ...

  • Operations Support Specialist

    58 minutes ago

    confidential Baton Rouge

    A well-established organization in the energy sector is seeking an Operations Support Specialist to support daily operations across locations in New Orleans and Baton Rouge. · ...

  • Operations Support Specialist

    1 month ago

    Only for registered members Baton Rouge

    We're looking for a dependable, detail‑focused Operations Support Specialist to help keep our Field Operations and Accounting teams running smoothly. · ...

  • Peer Support Specialist

    1 day ago

    Only for registered members Baton Rouge, LA

    Peer Support Specialist supports and assist patients in their recovery from Opioid Use Disorder to break down barriers to treatment and bridge together the varying entities that help an individual maintain productive, long-term recovery. · ...

  • Operations Support Specialist

    1 month ago

    Only for registered members Baton Rouge, LA

    The Operations Support Specialist provides advanced account opening and maintenance support while ensuring accurate, timely, and compliant processing across all advisor relationships. · Serve as primary processor for new accounts and maintenance across all advisors. Manage custod ...

  • Operations Support Specialist

    1 month ago

    Only for registered members Baton Rouge $45,000 - $70,000 (USD)

    The Operations Support Specialist provides advanced account opening and maintenance support while ensuring accurate, timely and compliant processing across all advisor relationships. · Serve as primary processor for new accounts and maintenance across all advisors. · Manage custo ...

  • Retail Support Specialist

    1 week ago

    Only for registered members Baton Rouge Full time

    +Join Our Team at DSI to make your mark in sales and customer service. · +Provide professional support to AT&T customers inside national retail locations. · Resolve inquiries related to billing and account updates. · ...

  • Retail Support Specialist

    1 month ago

    Only for registered members Baton Rouge, LA

    Join our team at DSI and make your mark in sales and customer service. Our exciting work environment offers growth opportunities and a dynamic retail setting. · ...

  • Customer Support Specialist

    2 days ago

    Only for registered members Baton Rouge, LA

    We are seeking a Customer Support Specialist to serve as a key point of contact between our company and our clients. · Handle customer inquiries with professionalism, clarity and efficiency · ...

  • Customer Support Specialist

    11 hours ago

    Only for registered members Baton Rouge, LA, USA

    +Job summary · We are seeking a Customer Support Specialist to serve as a key point of contact between our company and our clients. · ...

Jobs
>
It support specialist
>
Jobs for It support specialist in Baton Rouge