Restaurant Operations Manager - Hanover, United States - Premier - Germantown, MD

Description

Job DescriptionJob Description

Restaurant Operations Manager

$65,000 to $75,000 Quarterly Bonuses

JOB SUMMARY

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

REQUIREMENTS

• 2+ years as a General Manager in a Full-Service restaurant w/ Bar (Casual Dining)
• Casual Dining/ Full-Service Restaurant w/ Bar management experience REQUIRED
• Fast Food DM may be considered for GM ONLY IF significant FULL-SERVICE w/ BAR experience recently
• Current Restaurant Management role/ experience
• No out of industry candidates

RESPONSIBILITIES

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
• Conduct regular one-on-one's and follow-up with Managers and Team Members
• Reinforce Team Members' skills and Managers' leadership behaviors
• Identify and implement strategies to retain the best Team Members
• Control receiving and inventory levels and report all concerns to Area Coach (AC)
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll

QUALIFICATIONS

• 2+ years hands-on restaurant management experience as a GM in a Casual Dining restaurant
• GM MUST HAVE CASUAL DINING EXPERIENCE AS GM
• Fast Food GM considered for AGM role only; MUST have FULL-SERVICE restaurant experience w/ bar prior
• Fast Food DM considered for AGM (remote possibility GM) IF CASUAL DINING GM experience prior
• ServSafe Certified preferred or able to obtain certification within 90-days of employment
• Commitment to excellence in friendly service
• Proven ability growing sales
• Ability to inspire and motivate others
• Able to analyze issues and problem solve
• Sets clear goals for themselves and their team
• Demonstrates strong verbal and written communication skills
• Foster collaboration and team work within your team
• Valid Driver's License
• High School Diploma or High School equivalency required; Bachelor's Degree preferred
• Must be at least 21 years old

PHYSICAL

This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EOE - Equal Opportunity Employer

Company DescriptionPeople Make The Difference / We Find Difference MakersCompany DescriptionPeople Make The Difference / We Find Difference Makers