- High school diploma or equivalent required.
- Knowledge and training in medical terminology, keyboarding, and computer skills preferred.
- Basic skills in Microsoft Office preferred.
- Previous experience preferred in the areas of scheduling.
- Computer literacy, required.
- Broad range of administrative and technical skills in the context of the healthcare environment.
- Impacts activities in other work areas on a frequent basis and contributes in multiple work areas.
- Make decisions based on departmental policy.
- Demonstrates critical thought process and can work independently.
- Provides feedback to assist with decision making process.
- Works well with others.
- Documents detailed information in patient chart.
- Requires listening skills to maintain cooperative associations.
- Answers phone with correct salutation. Takes messages when appropriate.
- Records all messages into electronic EMR after completing request. If patient does not leave required information, patient access representative must call patient back in order to obtain.
- Greets each patient warmly and cheerfully.
- Verifies patient information is correct, demographics and insurance coverage. If changes are required, changes the information into the Practice Management system.
- Checks in the patient in the Practice Management system.
- Updates and scans updated information and forms into appropriate Practice Management or EMR system.
- In the event a patient does not show for scheduled appointment, a No Show letter must be generated in the patient chart in the EMR system. Letter should be mailed to patient. Message in the EMR should be sent to the physician of the no show.
- 3 days prior to appointment, confirmation calls should be made to the patient. Patient should be called daily until patient or family member personally confirms.
- Verification of insurance should be performed and noted on the careslip
- Co-Pay/Balance Owed noted on the careslip.
- Scan and attach all paperwork received into EMR system and attach and send appropriately.
- Collect faxes and scan if testing, distribute into boxes if appropriate.
- Collects patient co-pay and prior balances, posting to account and giving receipt.
- Checks out the patient in the EMR system. Pulls all orders from checkout function.
- Schedules all return appointments.
- Schedules all testing after obtaining precertification per physician checkout orders.
- Completes and sends medical records request per physician orders.
- Completes all referrals through the EMR following correct protocol.
- Runs and reconciles receipts following established protocol.
- Scan and attach all paperwork received into EMR system and attach and send appropriately.
- Collect faxes and scan if testing. Other than testing, distribute into boxes if appropriate.
- Is trained to perform all checkout duties.
- Performs and safely operates all equipment according to the manufacturers instructions and protocols.
- Able to perform administrative duties (i.e. scheduling, registration, insurance authorization, answering phone, schedule testing, refer patients as ordered by physician or mid level provider etc).
- Performs other job duties as assigned.
-
Patient Access Representative
4 days ago
Lake Charles Memorial Health System Lake Charles, United States Full time**Memorial Medical Group Patient Access Representative** · **DESCRIPTION OF POSITION**: · - The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as ...
-
Patient Access Representative
4 days ago
Imperial Health Lake Charles, United States**Endocrinology** · **This position is**: · Full Time · **Position Location**: · Lake Charles, LA · **JOB DESCRIPTION** · **Job Title**: · Patient Access Representative · **GENERAL SUMMARY OF DUTIES**: · Primary duties include: scheduling patients, insurance verification, point o ...
-
Patient Access Representative
1 week ago
Lake Charles Memorial Health System Lake Charles, United States**DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES**: · - Greets all customers in a professional and friendly manner. Employee's body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the cor ...
-
Pac-patient Access Representative
1 week ago
Lake Charles Memorial Health System Lake Charles, United States Full time**DESCRIPTION OF POSITION**: · - The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained ...
-
Patient Access Representative
7 hours ago
Lake Charles Memorial Hospital Lake Charles, United States Full timeMemorial Medical Group Patient Access Representative DESCRIPTION OF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in t Patient Access, Representativ ...
-
Patient Access Representative
1 week ago
Lake Charles Memorial Hospital Lake Charles, United States Full timeOF JOB RESPONSIBILITIES: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a mem Patient Access, Representativ ...
-
patient access representative
6 days ago
Lake Charles Memorial Hospital Lake Charles, LA , USA, United States Full timeMemorial Medical Group Patient Access Representative · DESCRIPTION OF POSITION: · * The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropr ...
-
patient access representative
1 week ago
Imperial Health Lake Charles, LA , USA, United StatesGastroenterology · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Patient Access Rep is needed to provide front office duties in a medical office setting. Duti ...
-
patient access representative
1 week ago
Lake Charles Memorial Hospital Lake Charles, LA , USA, United States Full timeMemorial Medical Group Patient Access Representative · DESCRIPTION OF POSITION: · * The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropr ...
-
patient access representative
1 week ago
Lake Charles Memorial Hospital Lake Charles, LA , USA, United States Full timeSUMMARY OF JOB RESPONSIBILITIES: · The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a member of the clinic te ...
-
Patient Access Representative
2 weeks ago
Imperial Health Lake Charles, United StatesGastroenterology · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Patient Access Rep is needed to provide front office duties in a medical office setting. ...
-
patient access representative
1 week ago
Imperial Health Lake Charles, LA , USA, United StatesCardiology · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Scheduling patients · Insurance verification · Point of service collections · Electronic medical re ...
-
patient access representative
1 week ago
Imperial Health Lake Charles, LA , USA, United StatesDr. Springer · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Primary duties include: scheduling patients, insurance verification, point of service collections ...
-
patient access representative
1 week ago
Imperial Health Lake Charles, LA , USA, United StatesDr. Cascio Sports & Orthopaedics · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Patient Access Rep is needed to provide front office duties in a medical office s ...
-
Patient Access Representative
1 week ago
Imperial Health Lake Charles, United StatesLaboratory · This position is: · PRN · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: Scheduling patients · Insurance verification · Point of service collections · Electronic medical rec ...
-
Patient Access Representative
2 days ago
Imperial Health Lake Charles, United StatesJob Description · Job DescriptionEndocrinology · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Primary duties include: scheduling patients, insurance verificatio ...
-
Patient Access Representative
1 week ago
Imperial Health Lake Charles, United StatesJob Description · Job DescriptionDr. Springer · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Primary duties include: scheduling patients, insurance verification ...
-
Patient Access Representative
4 days ago
Imperial Health Lake Charles, United StatesJob Description · Job DescriptionCardiology · This position is: · Full Time · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Scheduling patients · Insurance verification · Point of service colle ...
-
Patient Access Representative
1 week ago
Imperial Health Lake Charles, United StatesJob Description · Job DescriptionLaboratory · This position is: · PRN · Position Location: · Lake Charles, LA · JOB DESCRIPTION · Job Title: · Patient Access Representative · GENERAL SUMMARY OF DUTIES: · Scheduling patients · Insurance verification · Point of service collection ...
-
PAC-Patient Access Representative
6 days ago
Lake Charles Memorial Hospital Lake Charles, United States Full timeOF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative i Patient Access, Representativ ...
patient access representative - Lake Charles, LA , USA, United States - Lake Charles Memorial Hospital
Description
SUMMARY OF JOB RESPONSIBILITIES:
The patient access representative, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate.
As a member of the clinic team the patient access representative is trained in performing a wide range of skilled administrative and clerical duties.
EDUCATION:
EXPERIENCE:
KNOWLEDGE AND SKILLS:
PRINCIPAL JOB ACCOUNTABILITIES:
