Front End Coach - Stockbridge
1 month ago
Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing leading company change efforts providing clear expectations guidance to implementbusiness solutions communicating business objectives to teams effectively Models demonstrates exceptional customer service standards store associates following demonstrating One Best Way OBWservice model managing supporting customer service initiatives for example store community outreach programs ensuring customer needs complaints issues successfully resolved developing implementing action plans correct deficiencies providing process improvement leadership ensure high quality customer experience Drives financial performance sales designated store area reviewing evaluating PL Profit Loss statements managing assisting budgeting forecasting controlling expenses in designated business area confirm indexed sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing implementingaction plans mitigate shrink ensure sales profit goals achieved business area Provides supervision development opportunities hourly associates hiring training mentoring assigning duties settingclear expectations associate recognition communicating consistently developing qualified associates meet staffing needs achieve company growth potential Coordinates completes oversees jobrelated activities assignments developing maintaining relationships key stakeholders supporting plans initiatives meet customer business needs identifying communicating goals objectives building accountability measuring progress achieving results identifying addressing improvement opportunities demonstrating adaptability promotingcontinuous learning
Qualifications
- Years college OR years retail experience supervisory experience years general work experience supervisory experience For facilities sell firearms acknowledge position require successful completion firearms-specific Criminal Background Check CBC Firearms Authorized Training For facilities sell only ammunition state specific requirements acknowledge position may require current state issued Certificate Eligibility Associates required attend successfully complete all jobrequired trainings assessments Academy trainings Open Door trainings etc.
Job description
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