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Syracuse

    ARC Sales Associate - Syracuse, United States - The Salvation Army Eastern Territory

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    Description

    Overview:

    The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships.

    Responsibilities:
    • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
    • Assist, as required, with store operations.
    • Serve all customers in a courteous and efficient manner.
    • Handle all donations with care and donors with respect and courtesy.
    • Handle merchandise as directed, always maintaining proper categories and colorization.
    • Ensure that store is sufficiently stocked and ragged out in accordance with the ARC COMMAND RAG OUT CALENDAR.
    • Assist in cleaning and general maintenance of store property.
    • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
    • Maintain a clean and clutter free work area.
    • Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations
    • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
    • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

    Processing

    • Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production.
    • Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department.

    Cashier/Sales Floor

    • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
    • Sort, price, stock and rag out merchandise as directed.
    • Restock fitting room merchandise back to racks in proper category and color code
    • Maintain merchandise displays as directed.
    • Answer telephone calls in an efficient, friendly, professional manner

    Donations/Maintenance

    • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
    • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
    • Able to lift 100 pounds.
    • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
    • Safeguard all donated materials and assigned equipment.
    • Ensure a constant flow of donations to the sorting table throughout the day.
    • Assist with ragging out the sales floor as assigned.
    • Perform lawn and garden work as needed.
    Qualifications:
    • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
    • Excellent customer service skills.
    • Ability to understand and follow directions.
    • Ability to stand for long periods of time.
    • Ability to lift 50 pounds.

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