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Garden Grove

    Attendant, Room - Garden Grove, United States - Great Wolf Resorts

    Great Wolf Resorts
    Great Wolf Resorts Garden Grove, United States

    3 weeks ago

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    Description

    ** Attendant, Room - A-Team**

    **Job Category****:** Housekeeping **Requisition Number****:** ATTEN11836 Showing 1 location **Job Details**

    **Description**

    **Job Summary:** A-Team (Self-Inspector) is responsible for cleaning guest suites in an allotted time using proper procedures and chemicals provided by Management.

    **Duties:**

    Willingness to accept the most effective role.

    Cleans guest rooms and guest areas including: making beds, dusting and vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.

    Maintains a stocked, organized and clean housekeeping cart with sufficient supplies.

    Reports maintenance issues found in guest areas.

    Documents and secures lost and found items.

    Closes shades and draperies; turns down air conditioning and heat of unoccupied rooms.

    Assists House Attendant, including delivering guest requests and pick up of used guest items.

    Keep hallways, vending areas, and stairways clean and free of obstructions.

    Inspects clean and vacant rooms for cleanliness, supplies, maintenance problems, and temperature.

    Inspects assigned stay over rooms for cleanliness, supplies, and precautionary damage concerns.

    Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities.

    Ensures combustible substances are removed from storage areas.

    Turns over all vacant and clean rooms; verifies stayovers; reports early check outs; communicates issues and discrepancies with front office.

    Attend all pertinent meetings

    **Qualifications:**

    Preferred skills included conflict resolution, coaching, teamwork and time management.

    Demonstrates functional interpersonal and or oral communication skills.

    Complete knowledge and skill of room attendants and house attendants

    90% on 100 point inspections

    Room Attendant with 30 days of service

    **Physical Requirements:**

    Lift up to 35 lbs.

    Ability to bending, stretching on a regular basis

    Ability to stand and/or walk continuously during an 8 hour shift

    Pushing/Pulling of carts on carpeted surfaces up to 100 pounds

    Exposure to cleaning chemicals

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

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