Lead Provider Enrollment Coordinator - Nashville, United States - TeamHealth

Description

Join a team of dynamic, results oriented professionalsNamed among The Worlds Most Admired Companies' by Fortune MagazineNamed among 'America's 100 Most Trustworthy Companies' by Forbes magazineNamed among Great Places to Work' by Beckers Hospital ReviewBenefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment401K program (Discretionary matching funds available)Employee Assistance ProgramReferral ProgramDental plans & Vision plansGENEROUS Personal time offEight Paid Holidays per year


JOB DESCRIPTION OVERVIEW:

Under supervision of the Provider Enrollment Director, the Lead Provider Enrollment Coordinator supports the day-to-day activities of the provider enrollment team in alignment with department and organizational goals.

Provider Enrollment is an integral part of a successful Revenue Cycle Operation and the Organizations ability to meet financial goals, impact patient satisfaction, and client retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as resource for Enrollment Associates; field and triage inquiries and escalate issues to Manager/Director as appropriateWith support and guidance from the NPE team and oversight from the Manager and Director, conduct Associate Trainings activities including onboarding of new/transferred Associates, in-service trainings, and re-education as appropriateQA PE processes (adherence to timeframes and proper execution of enrollment steps), group/individual applications, and rosters.

Provide direct feedback and/or re-education to Enrollment Associates as errors are identified; report performance trends to Manager/DirectorMonitor accuracy of applications in Enrollment Software and submit/manage changes as neededComplete payer research for new payers and ensure guidelines are known and train department members on same.

Participate in start-ups specifically to assist with payer research (payer requirements, submission method, obtaining current forms, etc)Submit, track, follow up on need for and requests of retroactive considerations/appealsSupport ad hoc project efforts by tracking progression, monitoring Milestones, and alerting project members of impending/past due deliverablesIdentify potential process improvements throughout all enrollment activities; implement process improvements as determined by DirectorServe as back up to PE Managers and Enrollment Associates as neededIdentify/coordinate team building activities to foster team culture/cohesionOther duties as assignedJob Requirements QUALIFICATIONS /


EXPERIENCE:
1-3+ years supervisory/lead experience preferred.3+ years of provider enrollment/revenue cycle experience preferred.
Demonstrated ability to work effectively across the revenue cycle, operations, and IT to promote positive change.
Excellent organizational abilities.
Ability to prioritize tasks and projects.
High degrees of judgement and independent decision-making, analytical evaluation, critical thinking, and problem solving skills.
Ability to maintain professionalism and composure.
Excellent written and oral communication skills.
Ability to multi-task and prioritize workload in fast paced, evolving environment.

Ability to work independently and remotely and exercise sound judgement related to when to act independently and when to escalate issues.

Proficient with Microsoft software.


PHYSICAL / ENVIRONMENTAL DEMANDS:
General office environment.
Job performed in a well-lighted, modern office setting;Occasional lifting/carrying (10 pounds or less);Prolonged sitting; with prolonged work in a computer/PC;Occasional work in evenings and on weekends;#J-18808-Ljbffr