Parts Exchange Administrator - West Valley City, United States - Campbell Companies

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    Description
    Duties & Responsibilities:
    • Adhere and participate in Wheeler's safety culture by performing safe work and identifying and correcting any unsafe acts or conditions.
    • Take ownership of the parts exchange program and understand the integration with each of the main industries - Mining, Oil and Gas, and Construction.
    • Coordinate all aspects of the operational process associated with the exchange program.
    • Optimize the exchange inventory by analyzing trends within the dealership.
    • Coordinate PCR target dates with mine sites as well as SOPs to ensure planned maintenance schedules are successful.
    • Work closely with the accounting team and supervisor to reconcile the exchange/reman accounts monthly.
    • Review slow or non-moving inventory for remove from stock processing.
    • Analyze new component sales for exchange consideration.
    • Manage relationships with surrounding dealers to share inventory when appropriate.
    • Update the exchange program website.
    • Be the main point of contact for customer facing teams regarding the exchange program.
    • Strategize with the product support operation team to standardize processing and optimize storage across stores.
    • Able to work in high pressure environments and situations.
    • Be able to speak to large groups comfortably and be solution driven.
    • Use systems to efficiently plan for components.
    • Develop new processes and strategies to gain efficiencies in operation.
    Preferred Qualifications:
    • High School diploma or GED equivalent.
    • Knowledge of Caterpillar Machines and Components
    • Basic Knowledge of mechanical functions
    • Ability to work independently at times.
    • 5-10+ years in product support operations
    • Computer and technological literacy.
    • Knowledge of parts operational systems.
    • Proficient with Microsoft Office products.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)