Senior Product Manager - Columbus - GetWellNetwork

Description

Senior Product Manager

Reporting to: Chief Product Officer

Location/Travel: This position can be based remotely; preference for candidates based in the Washington, DC metro area.

Get Well is seeking a highly motivated Senior Product Manager to drive the evolution of our product portfolio. In this role, you will harness deep market insights, customer feedback, and competitive analysis to shape innovative product strategies. Your work will be central to transforming customer processes into clear, actionable product initiatives that not only meet today's needs but also set the stage for long-term differentiation and value. You will work cross-functionally with engineering, sales, marketing, and operations, reporting directly to the CPO, to ensure that our products continue to lead in innovation within the healthcare technology space.

Responsibilities

Market Insight & Strategic Planning

• Perform comprehensive market research and competitive analysis to pinpoint trends and opportunities within the healthtech sector.
• Delve into customer workflows and processes to identify unmet needs, turning these insights into compelling use cases and value propositions.
• Collaborate with the CPO and leadership team to shape and refine the product strategy and roadmap, ensuring alignment with broader business objectives.

Product Innovation & Development

• Lead initiatives to incubate new product ideas or drive significant enhancements that reshape our value proposition.
• Translate strategic insights into clear, detailed functional requirements that guide developmentbridging the gap between high-level concepts and actionable plans.
• Partner closely with engineering and design teams, using iterative feedback from users and the market to refine product features continuously.

Customer & Stakeholder Engagement

• Serve as the voice of the customer, gathering insights through interviews, surveys, and ongoing feedback loops.
• Build and nurture relationships with key healthcare stakeholders to ensure that product developments address real-world needs and challenges.
• Work with marketing and sales teams to develop product positioning, messaging, and go-to-market strategies that resonate with our target audiences.

Operational Excellence

• Define and monitor key performance indicators (KPIs) to evaluate product success and drive improvements.
• Optimize product management processes and leverage best practices to enhance efficiency and quality in product development.
• Stay current with emerging trends and methodologies in product management to continuously elevate our approach.

Requirements

• 6+ years in product management or product development, with a strong background in healthtech, provider, or payer markets.
• Bachelor's degree or equivalent experience in Computer Science, Engineering or a related field.
• Proven ability to analyze market trends, understand customer processes, and translate these into actionable product strategies.
• Strong ability to think strategically while remaining hands-on with day-to-day operations.
• Strong analytical, strategic, and problem-solving skills coupled with excellent communication and cross-functional collaboration abilities.
• Experience working closely with engineering and AI leaders to drive integrated, cross-functional strategies.
• Deep understanding of software engineering principles, including agile methodologies, continuous integration/continuous deployment (CI/CD), and product lifecycle management.
• Experience with AI, machine learning, and other emerging technologies that can drive innovative product ideas and refine product strategy.
• Experience with healthcare regulations, compliance standards, and an understanding of financial models is a plus.
• Experience working in a high-growth, fast-paced environment, with a proven track record of executing on ambitious goals.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

About Get Well

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well's award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical, and emotional well-being and the choice to design what meets your needs. You'll find everything you'd expect and many things you don't: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $145,000 - $170,000 in base salary plus bonus. Base salary is dependent on many factors including, but not limited to education, experience, and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems.
• Bio of our Chairman Dr. Romesh Wadhwani: (Informal at Romesh Wadhwani - Wikipedia)

TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME