- Must be able to fluently speak/read English
- Math and writing skills
- Restaurant, retail, or supervisory experience preferred
- At least 18 years of age (where applicable)
- High school diploma (or equivalent)
- Guest Focus – anticipate and understand guests' needs and exceed their expectations.
- Passion for Results – set compelling targets and deliver on commitments.
- Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
- Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
-
Bojangles Shift Leader
3 weeks ago
Bojangles' Gastonia, United StatesStart your Bo-Journey today · Its Bo Time isnt a phrase, its a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service. · Benefits of Being a Shift Leader at Bojan ...
-
Shift Leader
2 weeks ago
Bojangles Charlotte, United StatesJob Description · Job DescriptionStart your "Bo-Journey" today · "It's Bo Time" isn't a phrase, it's a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service. · Ben ...
-
Shift Leader
5 days ago
Little Caesars Mooresville, United States Full timeLittle Caesars - Mooresville, NC is looking for enthusiastic individuals to join our team in Mooresville, NC as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Little Caesars - Mooresville, N ...
-
Shift Leader
1 week ago
Clean Juice Mooresville, United States Full timeClean Juice - Immediate Shift Leader Needed · Are you a highly motivated individual looking for a fun and loving work environment? Do you enjoy leading a dynamic team and ensuring a smooth operation? If yes, then we want you to join our team at Clean Juice · We are currently hiri ...
-
Restaurant Shift Leader
2 days ago
Dunkin' Mooresville, United StatesJob Description · Job DescriptionReports To: Restaurant Manager · Overview · Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide ...
-
Shift Leader
1 day ago
Greco Fresh Grille Cornelius, United StatesShift leader At GFG we are looking for shift leaders at our newest location opening in Magnolia Plaza in Cornelius, NC in late November The ideal candidate is available 10:30-4:00 or 11-9 and has reliable transportation to and from our location. We are hiring for both full and pa ...
-
Shift Leader
5 days ago
Insomnia Cookies Charlotte, United States Part timeAs a Shift Leader at our South End store located at 2116 Hawkins St, Charlotte NC 28203, you are the captain of our bakery day or night You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leader ...
-
Shift Leader
3 weeks ago
Baskin-Robbins Huntersville, United StatesShift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback t ...
-
Shift Leader
3 weeks ago
Jamba, Inc. Charlotte, United StatesAre you ready for a Whirld Class Job at Jamba? Then join our smoothie squad Why go to work when you can come to Jamba If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, succe Shift Leader, Shift Lead, Leader ...
-
Shift Leader
16 hours ago
Noodles & Company Charlotte, United StatesNoodles & Company - University is looking for enthusiastic individuals to join our team in Charlotte, NC as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Noodles & Company - University is t ...
-
Shift Leader
4 weeks ago
Which Wich Superior Sandwiches Salisbury, United StatesWe are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegati ...
-
Shift Leader
6 hours ago
Coffee And Bagel Brands Charlotte, United StatesAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, QUALITY It's that simple. If you're ready to work somewhere you can be yourse ...
-
Shift Leader
1 day ago
Viva Chicken Charlotte, United StatesHey there, Chicken Enthusiasts · Ever dreamt of being part of a team that serves up the hottest and freshest Pollo a la Brasa (rotisserie chicken) with a side of passion for food and an obsession with hospitality? Well, dream no more because Viva Chicken is on the lookout for Shi ...
-
Shift Leader
3 weeks ago
Viva Chicken Ballantyne Charlotte, United StatesJob Description · Job DescriptionHey there, Chicken Enthusiasts · Ever dreamt of being part of a team that serves up the hottest and freshest Pollo a la Brasa (rotisserie chicken) with a side of passion for food and an obsession with hospitality? Well, dream no more because Viva ...
-
Shift Leader
3 weeks ago
IR Management LLC Charlotte, United StatesJob Description · Job DescriptionDescription:AT INDIGO ROAD... · Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition ...
-
Shift Leader
2 weeks ago
Papa John's Charlotte, United StatesPapa John's The Plaza [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys assets by ens ...
-
Shift Leader
1 day ago
Vitality Bowls Charlotte, United StatesJob Description: Excellent opportunity to work at a great location in the heart of South End Charlotte. The store is set to open doors in late January. Potential to shape and grow with the business · Lead the team, making sure food is made accurately and taken to customers in a ...
-
Shift Leader
6 hours ago
Papa John's Concord, United StatesPapa John's - 585 Hwy 601 Bypass S [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys ...
-
Shift Leader
4 days ago
Papa John's Gastonia, United StatesPapa John's Union Rd #50C [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys assets by ...
-
Restaurant Shift Leader
3 weeks ago
Love INC Charlotte, United States** Restaurant Shift Leader** · Location: Charlotte, NC, US, 28214 · **Req ID:** · Address: 2603 Sam Wilson Rd Charlotte , NC , 28214 · **Your Road to Success Starts Here** · Since 1964, Loves has been known for Clean Places, Friendly Faces, and we have grown to who we are to ...
Shift Leader - Mooresville, United States - Dunkin'
Description
SHIFT LEADER
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience.
Responsibilities Include:
Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe certification.
Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies.Qualifications:
Skills