Head of Market - Milwaukee, WI, United States - Bird Rides Inc.

Description

We take a collaborative, community-first approach to micromobility.

Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

The Market Manager role is a key role within Birds' Operations Team.

The Market Manager will work with our regional Operations leadership to manage our business in Chicago area including full P&L ownership, vendor and stakeholder relationship management, and key strategic project delivery.

Manage the end-to-end operation of the respective portfolio, with support from the Operations leadership team
Manage performance and efficiency of our operations: track and report critical operational, ridership, supply and demand metrics.
Use data to optimize processes, creatively solve problems, and track results
Work on continuous growth, as well as local campaigns and initiatives to improve market share
Build a highly efficient and motivated operations team, including daily oversight, coordination and training of our operational staff, including hourly, front-line workforce in specific markets
Collaborate, communicate and influence across the organization to ensure timely resolutions, quality control, and process feedback
Be resourceful and a self-starter - take initiative, work well without supervision and begin projects independently
Engaging communicator with the ability to connect with senior leaders as well as motivate teams
Excels at building networks and liaising with external partners and city stakeholders
Strong Excel / data management skills
Data-driven by nature, strong attention to detail, and obsessed with process improvement
Bird stands for a culture of inclusion.

We welcome everyone regardless of their race, colour, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Let's chat.


Job Type:
Full-time


Ability to Relocate:
Relocate before starting work (Required)
The base salary range/hourly rate that Bird currently reasonably expects to pay for this role is included below.

Some roles may also be entitled to receive other forms of compensation such as bonus, variable pay, and equity, and you will be eligible for paid time off, health and welfare benefits, and retirement benefits pursuant to the Company's policies.