Help Desk Technician - Great Neck

Only for registered members Great Neck, United States

1 month ago

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+Job summary
Delivered Tier 1 technical support for multiple client environments,
+

Responsibilities

  • Managed a high volume of service requests through a centralized ticketing system while meeting defined SLAs.
  • Troubleshot workstation hardware, peripherals, and connectivity issues using standard hand tools.
+

Skills

  • MSP-Focused Skills Multi-Tenant Microsoft 365 Support Active Directory (Multi-Domain) SLA-Driven Ticket Management Email Security / Spam Filtering Client-Facing Technical Support Hardware & Desktop Support

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