Senior Loan Servicing Associate - Boston - Northeast Bancorp

    Northeast Bancorp
    Northeast Bancorp Boston

    52 minutes ago

    Default job background
    Description

    Job Description

    The Loan Servicing Paid Discharge Specialist plays a vital role in ensuring the efficient operation of our loan servicing department. This position is responsible for managing the loan discharge process, including paid release document preparation, lien discharge, and insurance policy cancellation.

    Responsibilities:

    • Prepare and send timely and accurate discharge documents to borrowers upon loan payoff, adhering to regulatory requirements and internal procedures.
    • Collaborate with loan officers and internal teams to verify loan payoff details and address any issues.
    • Provide assistance and guidance to borrowers and/or title companies throughout the loan discharge process, addressing any questions or concerns they may have.
    • Ensure the cancellation of any applicable life insurance policies associated with paid-off loans, following established cancellation procedures.
    • Work closely with various counties and state agencies to resolve any issues related to lien release, ensuring compliance with local regulations and requirements.
    • Maintain thorough and up-to-date records of loan discharge transactions and related documentation for audit and compliance purposes.
    • Verify and update the core system for any mortgage discharge and UCC fees to streamline and facilitate payoff quotes.
    • Work on any exception or rejected discharges or terminations from CSC.
    • Stay informed about changes in regulatory requirements and industry best practices related to loan servicing and documentation.
    • Maintain courteous and professional interactions with all staff members.
    • Successfully pass technical and regulatory examinations mandated by the Company.
    • Acquire proficiency in other functions within the Loan Servicing department to offer additional assistance as needed.
    • Perform any other duties within the same physical and mental scope as required.

    Requirements:

    • Able to maintain confidentiality.
    • Excellent organizational skills and the ability to effectively communicate with all levels of employees.
    • Able to calculate figures and amounts such as interest, percentages, ratios, and proportions.
    • Able to deal with multiple tasks by organizing and setting priorities.
    • High School Diploma.
    • Paralegal Certification preferred.
    • 7 years of banking experience preferred.


  • Oppenheimer & Co. Inc. Boston Full time

    Job Description for Client Service Associate · We are Oppenheimer & Co. Inc., a leading middle-market investment bank and full-service broker-dealer with a rich history dating back to 1881. · Our company engages in a wide range of activities within the financial services industry ...


  • Raising Cane's Boston

    Customer Service Associate · Raising Cane's is seeking a motivated and friendly Customer Service Associate to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer experiences, preparing food to standards, and maintaini ...


  • Vinfen Boston

    Job Title: Associate Director of Service · Job Summary: · The Associate Director of Service will provide leadership for the planning, development, and implementation of program services for a segment of the Psychiatric Rehabilitation Division (PRD) programs. This includes Adult C ...


  • Fanning Personnel Boston

    Job Title: Client Service Associate · Location: Boston, MA Job Type: Hybrid · Company Overview: · We are a reputable Boston-based wealth management firm dedicated to providing personalized financial planning and investment management services to high-net-worth individuals, famili ...


  • Oppenheimer & Co Boston

    About Us: · Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer with roots tracing back to 1881. · We are engaged in a broad range of activities within the financial services industry, including retail securities brokerag ...


  • Twins Enterprise, Inc. Boston Full time

    Job Description · The Customer Service Associate delivers exceptional customer experiences by providing timely assistance, accurate cashiering services and addressing queries while maintaining a friendly demeanor. · Duties & Responsibilities · Exceed customer expectations with to ...


  • Rosie's Place Boston Full time

    Job Title · Rosie's Place was founded in 1974 as the first women's shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity, and find security in their lives. · We have become ...


  • Eastern Bank Boston

    Job Title: Regional Service Associate · This role is a vital member of our retail banking network, offering the unique opportunity to work in multiple branches within the region. The Regional Service Associate is responsible for operational compliance and adherence to policy, han ...


  • Phyton Talent Advisors Boston, MA

    Our Client, a Global Financial Services Firm, is seeking a Client Services Associate in their Boston location. · Position Scope · We are looking for a Client Service Representative to manage day-to-day client inquiries. You will collaborate with internal teams to resolve inquirie ...


  • Action for Boston Community Development Boston Full time

    Job Description · The Climate Equity & Impact team is hiring a detail-oriented Client Services Associate to make a meaningful impact and be part of a legacy that shapes positive change in the Greater Boston community. · Key Responsibilities: · Transfer new applications into the d ...


  • CIBC LLC Boston

    We're building a relationship-oriented bank for the modern world. · Job Description · Key Responsibilities: · Provide integral support to Senior Relationship Management team. · Offer administrative assistance including telephone back-up, correspondence preparation, and file maint ...


  • Hertz Boston Hourly

    Our Customer Experience Specialist delivers exceptional customer service, exceeding expectations and driving customer satisfaction. This role empowers employees to provide outstanding service, ensuring a seamless experience for customers. The specialist serves as the primary poin ...


  • IST Management Charlestown

    **Career Opportunity:** · Are you ready for a new and exciting career path? Consider becoming an Office Services Associate with IST Management Services, a national facilities management company in the industry. · As a leading BPO Company (Business Process Outsourcing), IST Manage ...


  • Agilent Boston Full time

    **Job Description:** · As a Field Service Engineer for Agilent, you will travel to customers' laboratories to install, maintain, and repair Agilent instruments. These instruments are critical tools in research, development, and manufacturing for several key areas, including Cell ...


  • Peak Support LLC Cambridge Full time

    Job Title · We are seeking Customer Service Associates to provide exceptional service to our clients. · About Us · Peak Support is an outsourcing firm serving high-growth companies, including startups, unicorns, and established businesses. As a 4x Inc. 5000 company and a Certifie ...


  • East Cambridge Savings Bank Chelsea Part time

    Job Title: · Customer Service Associate · Department: · Retail · Grade: · 6 · East Cambridge Savings Bank's Retail Division is seeking Part-Time Customer Service Associates to join our team. · Assigned work locations may include Arlington, Belmont, Cambridge, Chelsea, Malden, Med ...


  • Peak Support LLC Cambridge Full time

    Job Description · At Peak Support, an outsourcing firm serving some of today's most innovative companies, we are seeking Customer Service Associates to join our team in the Philippines. · We manage customer service and back-office teams for high-growth companies. Founded in 2015, ...


  • East Cambridge Savings Bank Somerville Full time

    Job Description · Customer Service Associate in Retail Division · Under general supervision, perform customer initiated transactional services and related accounting/clerical tasks. · About the Role · 1 year cash handling experience with Teller or Retail Banking background prefer ...


  • Harvard University Boston

    DESCRIPTION of the Associate Dean for Student Services Position Summary · The Harvard T.H. Chan School of Public Health seeks an experienced and innovative leader to serve as the Associate Dean for Student Services. Reporting directly to the Dean for Education, this individual wi ...


  • Mass General Brigham Boston

    Job Summary: · We are seeking an Environmental Service Associate to join our team at {company}. The successful candidate will be responsible for completing waste stream removal and cleaning assigned areas according to established procedures. · Key Responsibilities: · Moves furnit ...


  • Oppenheimer & Co. Boston

    Who We Are · Oppenheimer & Co. Inc. is a leading middle-market investment bank and full service broker-dealer with roots tracing back to 1881. · Job Description · The Private Client Division of Oppenheimer & Co. Inc.'s Bellevue branch office seeks a Registered Client Service Asso ...

Jobs
>
Boston