- Prepare and send timely and accurate discharge documents to borrowers upon loan payoff, adhering to regulatory requirements and internal procedures.
- Collaborate with loan officers and internal teams to verify loan payoff details and address any issues.
- Provide assistance and guidance to borrowers and/or title companies throughout the loan discharge process, addressing any questions or concerns they may have.
- Ensure the cancellation of any applicable life insurance policies associated with paid-off loans, following established cancellation procedures.
- Work closely with various counties and state agencies to resolve any issues related to lien release, ensuring compliance with local regulations and requirements.
- Maintain thorough and up-to-date records of loan discharge transactions and related documentation for audit and compliance purposes.
- Verify and update the core system for any mortgage discharge and UCC fees to streamline and facilitate payoff quotes.
- Work on any exception or rejected discharges or terminations from CSC.
- Stay informed about changes in regulatory requirements and industry best practices related to loan servicing and documentation.
- Maintain courteous and professional interactions with all staff members.
- Successfully pass technical and regulatory examinations mandated by the Company.
- Acquire proficiency in other functions within the Loan Servicing department to offer additional assistance as needed.
- Perform any other duties within the same physical and mental scope as required.
- Able to maintain confidentiality.
- Excellent organizational skills and the ability to effectively communicate with all levels of employees.
- Able to calculate figures and amounts such as interest, percentages, ratios, and proportions.
- Able to deal with multiple tasks by organizing and setting priorities.
- High School Diploma.
- Paralegal Certification preferred.
- 7 years of banking experience preferred.
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Senior Loan Servicing Associate - Boston - Northeast Bancorp

52 minutes ago

Description
Job Description
The Loan Servicing Paid Discharge Specialist plays a vital role in ensuring the efficient operation of our loan servicing department. This position is responsible for managing the loan discharge process, including paid release document preparation, lien discharge, and insurance policy cancellation.
Responsibilities:
Requirements:
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