Platform Specialist - Queens - Ascendco Health

    Ascendco Health
    Ascendco Health Queens

    1 day ago

    $80,000 - $135,000 (USD) per year * Healthcare
    Description

    Platform Specialist – Ascendco (Embedded at Mount Sinai)

    Location: Queens, NY

    Employment Type: Full-time, Ascendco Employee

    About the Role

    Ascendco is seeking a Platform Specialist to be fully embedded at Mount Sinai. In this role, you'll serve as a dedicated Ascendco representative, driving the successful implementation, adoption, and sustainment of the Ascendco platform. This role is central to our mission of enabling high-performing surgical teams and improving patient outcomes through data-driven tools and insights.

    What You'll Do

    • Lead the implementation and sustainment of the Ascendco platform across Mount Sinai facilities.
    • Coordinate and manage project plans, including go-live readiness, milestones, and performance reporting.
    • Support data integrity through cleansing, validation, and monitoring.
    • Analyze usage trends and collaborate with Mount Sinai stakeholders to drive improvements.
    • Deliver user training, support frontline adoption, and reinforce best practices.
    • Serve as a liaison between Mount Sinai and Ascendco, ensuring feedback, coordination, and system optimization.

    Ideal Background

    • 3–5 years of experience in Sterile Processing (SPD) or Surgical Services — this background is highly valued for success in the role.
    • Proven experience in project management, implementation, or technical support within surgical services.
    • Strong problem-solving and decision-making skills, with a track record of driving results in clinical or surgical environments.
    • Exceptional interpersonal and communication abilities to engage and inspire both clients and teammates.
    • A detail-oriented, results-driven mindset, thriving in dynamic, high-pressure scenarios.
    • (Optional) Bachelor's degree in Business Administration, Information Technology, or related field.

    Work Environment

    • Standard hours: 8:00 AM – 5:00 PM (with occasional flexibility for evening/weekends).
    • Combination of onsite and remote work depending on project needs.
    • Workspace provided onsite, with access to required departments, scrubs, and clinical attire in line with infection-prevention policies.

    Employment & Benefits

    • Full-time Ascendco employee with two (2) weeks PTO annually (per Ascendco HR policies).
    • PTO requests require approval from both Ascendco and Mount Sinai leadership.
    • Full compliance with Ascendco workforce policies (confidentiality, conduct, timekeeping).
    • Recognized as an Ascendco partner, not a Mount Sinai employee.
    * This salary range is an estimation made by beBee
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