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    Senior Account Manager, Personal Lines - Loveland, United States - HUB International

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    Description
    Senior Account Manager, Personal Lines

    Loveland, CO


    Summary:


    We are seeking a Senior Account Manager experienced in servicing high-net-worth accounts to join our growing Personal Lines team As a Senior Account Manager, your primary responsibilities will be servicing and maintaining existing accounts in our Personal lines department.

    Additionally, you may be expected to upsell clients on additional lines where possible.

    In this role, you will:
    Manage a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making
    Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues
    Be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
    Make major decisions independent of manager approval on the book for which you are responsible
    Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
    Acquire understanding of clients' insurance objectives and critically analyze and compare insurance plans to determine suitability
    Stay abreast of changes in the insurance industry and other external conditions that may impact their clients; make appropriate recommendations to clients in response to those changes independent of manager approval
    Act as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve
    May also negotiate with underwriters and carriers
    Troubleshoot claims and billing issues
    Responsible for overall retention of accounts in assigned book of business
    Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals; identify and follow-up on cross-selling opportunities when appropriate
    Manage, organize, and conduct client meetings when necessary


    • Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems when necessary; ensure the accuracy of data in those systems
    Travel on company business as required
    Prepare reports for management as required
    Mentor and support Account Managers as needed
    Attend industry related continuing education training and courses

    What you offer us:
    3-7 years of experience and demonstrated proficiency in an insurance account management
    Agency experience is preferred
    Preferably prior experience with high net work accounts
    High School diploma or equivalent required
    Currently licensed in good standing in required lines and states
    Current with all necessary CE credits in required lines and states
    Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)
    Excellent written and verbal communications skills
    Superior customer service and problem-solving skills
    Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management system(s)
    Ability to work in a team environment

    What we offer you:
    A rewarding job that helps local businesses in the community
    Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
    A work/life balance because that's important for all of us
    Learn from the expertise of your coworkers
    Growth- HUB is growing, and so can your career
    Be part of a motivated team
    Additional benefits based on qualifications of applicant
    About HUB
    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.

    As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.

    Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

    Why Choose HUB?

    Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success.

    At HUB, we believe in investing in the future of our employees andprovide continuous opportunities for growth and development

    .


    Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.

    We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time.

    Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.


    We are the perfect fit if you:
    are seeking a progressive work environment at a rapidly growing organization
    have a desire to help others protect their future
    have an entrepreneurial spirit and are challenged by the opportunity to grow the business
    are focused on learning and development to enhance your industry knowledge and expertise
    are a self-starter willing to invest time and energy to learn the technical aspects of our business
    believe in integrity and building success by developing relationships with others
    #LI-JP
    #INDUS
    Department Account Management & Service
    Required Experience: 2-5 years of relevant experience

    Required Travel:
    Negligible

    Required Education:
    High school or equivalent

    HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

    The EEO is the Law poster and its supplement is available here
    EEOAA Policy
    E-Verify Program
    We endeavor to make this website accessible to any and all users.

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Hi, we're HUB.
    In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

    When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

    And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

    About HUB International

    Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.

    From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

    For more information, please visit

    #J-18808-Ljbffr


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