Patient Service Representative Harrisburg ED PRN - Charlotte, NC
5 days ago
Job summary
A Patient Service Representative (PSR) is often a patient's first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions.
Responsibilities
- Createsspecifies demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
- Knowsinsurance basics and recognizes commercial government plans. Understandsthose Advocate Health contracts with when a statement of financial responsibility is needed. Understandsdiscusses financial information obligations with patients. Knowshow to refer patients to Financial Advocates.
- May schedulepatient appointments: may also coordinate cancellations, reschedules, wait list requests recall requests. Provides accurate detailed information regarding test preparations patient arrival time medication/food/beverage consumption guidelines check-in procedures directions facility etc.
Job description
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