- Respond to incoming inquiries via phone and email
- Provide Tier I technical support to field and corporate associates
- Repair, image, and deploy laptops, tablets, and other IT equipment for use
- Work on special projects as assigned
- Associate degree or IT certifications required; Bachelor's degree in Information Technology, Computer Science, or another related field is preferred
- Must be comfortable interfacing with different stakeholders at all levels of the organization
- Demonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectively
- Two years' experience in providing end-user support is preferred
- Knowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applications
- A high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience
- At least two years of relevant work experience is needed to be successful in this role
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IT Support Specialist
Found in: Lensa US 4 C2 - 4 days ago
Vector Media Marion, United StatesJob Description · Job Description · About Us · Here at Vector Media, we lead the forefront of innovation in transit advertising. Since our inception in 1998, Vector Media has been at the cutting edge of transforming transit advertising into a dynamic arena for brand engagement ...
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IT Helpdesk Technician
Found in: beBee S2 US - 2 weeks ago
Marian University Indianapolis, United StatesPosition Details · Position Information · Position Title IT Helpdesk Technician · Job Description · As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks a Helpdesk Specialist in the Department of Informati ...
IT Helpdesk Specialist - Indianapolis, United States - USIC
Description
Pay Rate
Starting pay for this position is $19.00/hr.
Job Description
Summary
The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.
Responsibilities
Requirements
We are an Equal Opportunity Employer.