SAM consultant - San Antonio, United States - eTeam

    eTeam
    eTeam San Antonio, United States

    2 weeks ago

    eTeam background
    Description
    Hand-on exp on ServiceNow Needed as well.
    Minimum 8 to 10 of years of experience.


    Skill Profile:
    ITIL Foundation is a must, CSAM Certification is preferredCandidate who has worked in Software Asset Management will be preferred.

    Expertise in Excel reportingExceptional Customer service skills and client focusCoordination, negotiation, and persuasion skillsbility to work with all levels of client and internal resourcesStrong verbal and written communication skills with the ability to communicate technical information in non-technical languageKnowledge of different vendors (Microsoft, Oracle, Adobe, etc.) and their licensing models is mustShould be able to analyze the impact of any change in IT environment/ infrastructure on licensingCandidate should have experience with ServiceNow SAM Pro ModuleRoles and Responsibilities:Monitoring of SAM Process, set-up of status reports and improvement process based on best practicesPlanning, steering and training of the other license management rolesQuality check related to commercial informationEvaluation and management of measures based on the current compliance situation (e.g.

    license transfer)Elaboration of a realistic forecast of software (maintenance) requirements (Demand planning)Regular provision of information about the commercial entitlements (purchases, agreements)Storage of the license certificatesCarry out License Optimization activities on both server and client applicationsSet-up and maintaining of the software entitlement inventoryProvision of relevant data for SAM or in case of auditsDocumentation of the license situation / Preparation of license balancenalysis / Consulting of necessary measuresEnrichment of data with SAM relevant informationElaboration and publishing of the license position of all products based on the license metricDefine and produce the reports in line with the requirements of the customerble to report on Under and over licensed softwareCommunicate audit findings with senior level executives while preserving client relationship#J-18808-Ljbffr