Strategic Account Manager - Ocoee, United States - Lowe's

Description

• Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships (i.e., service, product availability, marketing, etc.) and develop solutions in collaboration with Regional Pro Sales Directors, Pro Sales Managers, and Pro Desk associates.
• Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term.
• Understand customers' long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions.
• Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives.
• Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals.
• Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary.
• Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives.
• Coordinate post-sale follow-up activities to ensure customers' expectations are met.
• Provide guidance to field sales leadership and associates on execution and management of customer contract requirements.
• Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry.

• 3 years of relevant sales experience, including strategic global accounts in a business-to-business sales and/or account management organization.
• Experience using computer programs; including the use of the CRM software ), pipeline management, contact management, sales management & reporting System, and Microsoft Office.
• Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability, and cash flow.

_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, HI, NJ, NY, WA: $81, $135,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.