Principal Product Manager - Waltham, MA
1 week ago

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.
There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online.
+Responsibilities
- Drive customer happiness through showing customer value Our team is in charge of customer engagement and retention overall however the leading indicator of retention is people seeing value in our platform and therefore being satisfied You will own not only reducing friction on the path to value but also answer key questions like How can our AI Assistant more effectively contribute to customer happiness?
Job description
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