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Shawnee

    FT Food Server - Shawnee, United States - Kickapoo Casino

    Kickapoo Casino
    Kickapoo Casino Shawnee, United States

    4 weeks ago

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    Description
    Job Details

    Job Location
    Kickapoo Casino Shawnee - Shawnee, OK

    Position Type
    Full Time

    Description

    Job Purpose: Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server's primary object is to show our guests such a marvelous time; they will want to return again and again.

    Essential Functions:
    • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
    • Inform guests of specials and menu changes.
    • Make recommendations you genuinely feel your guests will enjoy.
    • Answer questions about our food, beverages and other restaurant functions and services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guest dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist bus person with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
    • Perform other duties and projects as required by management.
    Working Conditions:
    • Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
    • Flexible hours (week-ends, nights, holidays).
    Qualifications

    Physical Requirements:
    • Walking or standing for long periods of time; Occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
    • Be able to safely lift dish racks and stacks of dishes weighing up to 40 pounds.
    • Be able to work in hot, wet, humid, and loud environment for long periods of time.
    • Frequently lifting (up to 50 lbs).
    • Be able to reach, bend and stoop.
    • Ability to organize and coordinate multi tasks.
    Minimum Qualifications for Consideration:
    • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
    • Must have exceptional grooming habits.
    • Computer skills a plus. Open table experience is a plus.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 8 hours).
    • Excellent communication skills.
    • Food Handlers License within 30 days from date of hire.
    • Must be able to communicate clearly with managers and kitchen personnel.
    • Ability to work any shifts, start time, weekends, and holidays
    • Documents that establish both Identity and Employment Eligibility.
    • Kickapoo Tribal Gaming License.

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