- Provide oversight of HRM gaming, racing, and non-gaming departments to ensure the most efficient and profitable operation while maintaining the highest standards of compliance, quality, and service.
- Establish and administer procedures pertaining to the proper coordination of all operating activities with special emphasis on regulatory compliance, safety, employee relations, guest relations, internal controls, and the security of company funds and assets.
- Maintain an updated knowledge of Gaming Laws/Regulations applicable to areas of responsibility.
- Supervise and direct the day-to-day operations through assigned department leaders; counseling, guiding, and instructing them in the proper performance of their duties.
- Inspect and review all operations, confer with directors, managers, and supervisors as required to assure efficient utilization of workforce and facilities.
- Control expenses in all departments.
- Develop and maintain employee culture, professional development, morale, and engagement.
- Plan, develop and implement revised procedures to improve the efficiency and profitability of operating areas.
- Be aware of competitive operations (internal practices, gaming procedures, promotions) and recommend appropriate action in accordance with a sound marketing plan.
- Responsible for employee satisfaction in all departments, working closely with Human Resources and taking corrective action as needed.
- Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary.
- Establish and maintain effective channels of communication upward, downward, and laterally.
- Uphold the highest personal and professional ethical standards and motivate others to do the same.
- Ensure that all assigned departments are staffed with competent team members who have the skills & aptitude to meet our standards of excellence.
- Perform related duties as assigned.
- Other duties as assigned.
- Elevated level of integrity and professionalism
- Advanced interpersonal skills
- Ability to respond effectively to sensitive inquiries or complaints.
- Ability to work calmly in difficult, high pressure and high stress situations.
- Ability to communicate clearly and persuasively.
- Sound business judgment and determination.
- Bachelor's degree in business administration or related field.
- MBA preferred.
- HRM/Casino General Manager experience preferred.
- Experience in the gaming industry, with a proven record of successful team member engagement.
- Strong leadership and people skills, with the ability to motivate and inspire teams.
- Kentucky Horse Racing Commission License
- Sound understanding of gaming regulations and compliance requirements.
- Financial acumen and budget management skills
- Proven problem-solving and decision-making skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Planning and organizational skills to include data analysis and metrics reporting.
- Exceptional communication and negotiation abilities
- An extremely high sense of urgency and ability to work in fast-paced, ever-changing environment.
- Proficient in Microsoft Office Suite
- Ability to work irregular hours, including evenings, weekends, and holidays.
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VP & General Manager - Florence, United States - Turfway Park LLC
Description
Job Description
Job DescriptionThe VP & General Manager will lead Turfway Park Racing & Gaming and the related extension facility, Newport Racing & Gaming. Turfway Park Racing & Gaming is comprised of a state-of-the-art Historical Racing Machine (HRM) and Live Racing facility that includes up to 1,000 thrilling HRMs, sports wagering, and year-round pari-mutuel simulcast. The facility also has an Event Room utilized for viewing the live thoroughbred winter race meet and hosting concerts and banquets/meetings throughout the year. The facility also has a smoking parlor with HRMs, multiple food & beverage outlets and a VIP Lounge. Newport Racing & Gaming is a gaming facility in Newport, Kentucky. The facility is located just twelve miles from Turfway Park and three miles from downtown Cincinnati, Ohio. Newport Racing & Gaming features up to five hundred popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, and two bars. A separate smoking room accompanies the main non-smoking gaming floor.
Position Objective:
The VP & General Manager will ensure efforts to grow positions of both Turfway Park & Newport Gaming as premiere operations for HRM gaming, horse-racing, entertainment, and dining in the Northern Kentucky market. Responsible for the successful operation of all on-site activities at both locations.
Primary Duties and Responsibilities:
Supervisory Responsibilities: Yes
Standards of Performance:
Education, Training, Certification, Licenses and Experience:
Required Skills:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in this work environment is usually moderate.
Churchill Downs Incorporated reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains "at-will." The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
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