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    Shift Lead - Madison, United States - Toppers Pizza

    Toppers Pizza
    Toppers Pizza Madison, United States

    1 week ago

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    Description

    Job Description

    Job Description

    A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You'll ensure that the restaurant is a safe place for Team Members to work and customer to visit.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Assign and direct daily duties for Team Members based on role, skills and shift needs
    • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
    • Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed
    • Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
    • Solve customer complaints quickly and with a smile
    • Provide feedback to Team Members in a positive manner
    • Train new Team Members on daily tasks
    • Balance cash draw and prepare deposit
    MINIMUM QUALIFICATIONS
    • Must be legally eligible to work in the United States
    • Must be 18 years of age
    • Must have a source of reliable transportation
    • Previous quick service restaurant or supervisory experience
    • Serve-Safe/Local or State Food Service Certification preferred
    PHYSICAL REQUIREMENTS
    Ability to meet the following physical requirements with or without reasonable accommodation:
    • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
    • Must be able to lift up to 50 pounds.
    • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
    • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
    In addition to Hourly Wage + TIPS, Team Members are eligible for:
    • Flexible Scheduling
    • Pay Advances through PayActiv.
    • Meal Discounts (70% While working/50% when not)
    • Free Uniform T-Shirt
    • Referral bonuses for bringing new members to our team
    • Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training.
    • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**

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