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- Display good phone skills while scheduling home sleep studies at a high volume.
- Explain out of pocket expenses patients are responsible for including deductibles and co-insurance
- Maintain home sleep testing devices, including checking in, disinfecting/sterilizing, downloading data, programming and packing for shipment.
- Is professional and courteous when interacting with customers.
- Educates patients about Sleep Apnea, Home Sleep testing, Sleep Apnea therapies including the differences between PAP therapy.
- Ensures that patients are being tested at the ideal establishment depending on patient's insurance, financial resources and physical needs.
- Is responsible for orientation and training of subordinate or newly hired staff member.
- Is responsible for the maintenance of records, charting, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
- Coordinate with company staff to accomplish the work required to convert referrals into sleep studies.
- May perform other duties not specifically listed in this position description as assigned by the management.
- Other duties/projects as assigned.
- 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
- Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.
- Sitting, standing, walking.
- Operation of office equipment and computer
- Technical Capacity
- Customer/Client Focus
- Communication Proficiency
- Initiative
- Collaboration
patient coordinator - Lafayette, LA , USA, United States - VieMed
Description
Essential Duties and Responsibilities:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)