DSW Associate Store Manager - Raleigh - Designer Brands

    Designer Brands
    Designer Brands Raleigh

    6 hours ago

    Description

    DSW Associate Store Manager

    Supports daily store priorities and performs various functions including customer service merchandising omni activities and inventory management to drive sales.

    • Elevate in-store experience by modeling customer service behaviors coaching associates to achieve store goals and key performance indicators respond to customer requests with a high sense of urgency.
    • Maintain DSW store standards complete tasks related to daily open/close including cleaning recovery and maintenance ensure customers have a positive experience review progress understand communicate action plan throughout the day/week/month.
    • Leverage inventory reports maximize productivity merchandise presentations on the sales floor execute processes related to audits donations transfers mismates damages work closely with the Store Manager to follow all policy procedures bring shoes services alive by participating following up freight receipt product placement markdowns MOOS Charge/Send BOPIS collect submits supply needs for successful operations be responsible ensuring safe environment for both customers associates check equipment regularly report issues pause put customers first resolve concerns escalate associate timekeeping scheduling forecasting payroll support resolving associate relations matters provide feedback communicate relations issues assist recruiting interviewing onboarding candidates delegate perform other duties assigned recognize motivate develop team through training motivation perform physical demands lifting bending stooping kneeling crouching crawling occasional frequent basis Requirements:
    1. Excellent customer service professionalism positive mindset enthusiasm ability collaborative working relationships good verbal written communication skills move tempo hold team accountable meet expectations availability nights weekends holidays shifts traditional business hours proficient technology engage interactions register iPhone calculator spend 100% working time standing walking around store lifting maximum 50 pounds occasional frequent basis bend kneel crouch crawl on frequent basis some college education or equivalent preferred two years minimum management experience required.

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